Omada PPSK & 802.11r

Omada PPSK & 802.11r

Omada PPSK & 802.11r
Omada PPSK & 802.11r
2 weeks ago - last edited Friday
Tags: #ppsk

Hello,

I face a peculiar problem with the PPSK and 802.11r.

I created a new PPSK profile where I have 4 passphrases which point to different vlans. Then I created a new SSID to test. With the defaults options (WPA2/AES) it works well, meaning depending the passcode it sends the client to the corresponding vlan.

Then, I enabled the 802.11r option in the SSID settings. When this option is enabled only the last passphrase on the PPSK profile is valid, all the others just fail to connect and on the logs it says  "client X  failed to connected to SSID because WPA Authentication times out/failed.(1 time in the last minute) " and on the client side it says wrong password.

Omada Controller runs on an LXC container (latest beta version 5.15)  and the APs are a mix of 245v3, 245v4 and 225 Outdoor (all with the latest available fw).

Relevant site settings are Fast Roaming: Enabled , Non-Stick Roaming:Enabled, AI Roaming:Enabled.

Tried to turn off these settings and also tried different combinations but it did not fix the problem.

 

Should it 802.11r really be off so as the PPSK functionality to actually work? Saw the thread about WPA3 but there was no mention about the 802.11r.

 

Any help would be appreciated.

 

With Regards

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#1
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1 Accepted Solution
Re:Omada PPSK & 802.11r-Solution
a week ago - last edited Friday

  Got a response back from TP-Link support, kudos for being very fast.

It is a known issue with the fw version of my APs and a future firmware release will fix this issue.

The temporary solution for the time being, is to disable 802.11r on the PPSK without radius SSID.

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#3
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Re:Omada PPSK & 802.11r
2 weeks ago

  @mazixoom 

Thank you so much for taking the time to post the issue on TP-Link community!
To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID241122335, please check your email box and ensure the support email is well received. Thanks!
Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.
Many thanks for your great cooperation and patience!

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#2
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Re:Omada PPSK & 802.11r-Solution
a week ago - last edited Friday

  Got a response back from TP-Link support, kudos for being very fast.

It is a known issue with the fw version of my APs and a future firmware release will fix this issue.

The temporary solution for the time being, is to disable 802.11r on the PPSK without radius SSID.

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#3
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