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Adoption/Provisioning-Loop TL-SG2428P v1.0

Adoption/Provisioning-Loop TL-SG2428P v1.0

Adoption/Provisioning-Loop TL-SG2428P v1.0
Adoption/Provisioning-Loop TL-SG2428P v1.0
2024-10-29 21:29:03 - last edited 2024-11-01 00:46:27
Tags: #Configuration #Firmware Update
Model: TL-SG2428P  
Hardware Version: V1
Firmware Version: 1.1.12 Build 20240920 Rel.36048

Hallo,

als Neuling hier bitte ich direkt um Entschuldigung, falls ich zum Thema passende Threads bisher nicht gefunden habe.

 

Ich habe bei mir nun seit fast vier Jahren einen TL-SG2428P im Einsatz. Seit dem letzten Firmware-Update und dem folgenden Reboot hängt der Switch allerdings in einer Adoptions/Provisionierungs-Schleife fest. In der Übersicht meines OC-200 wechselt der Status seitdem ununterbrochen von Adopt -> Provosioning ->. Adopt -> Provisioning usw.

Ich habe den Switch auf dem Controller bereits entfernt, dann einen Reset durchgeführt und die Adoption neu gestartet, leider kein Erfolg, gleiches Ergebnis. Gibt es hierzu eine Lösung? Nach dem Reset ist der Switch zumindest über die eigene Web-Oberfläche ansprechbar.

 

Ich freue mich über jegliche Anregungen.

 

Danke im Voraus.

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1 Accepted Solution
Re:Adoption/Provisioning-Loop TL-SG2428P v1.0-Solution
2024-10-31 18:47:43 - last edited 2024-11-01 00:46:27

Hallo @Clive_A, 


thanks again for your support.

 

After a few tests, the decisive hint came from one of your German support colleagues. He recommended that I downgrade the switch firmware.
Instead, I first updated the OC-200 firmware to the latest version. The switch could then be integrated again and the network was up and running again.

 

Many thanks for your efforts and support.

 

Kind regards

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Re:Adoption/Provisioning-Loop TL-SG2428P v1.0
2024-10-30 02:05:58 - last edited 2024-10-30 02:08:27

Hi @Marc-214 

Thanks for posting in our business forum.

Where did you get TL-SG2428P V1 1.1.12?

I don't see it available on the global site.

 

Also, the whole Internet cannot find 1.1.12.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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Re:Adoption/Provisioning-Loop TL-SG2428P v1.0
2024-10-30 20:18:14 - last edited 2024-10-30 21:03:10

 

Hi @Clive_A ,


Thanks for your quick reply. 
The firmware upgrade was offered to me on the interface of my OC-200. Assuming that only correct and authorised upgrades are offered to me on this interface, I confirmed the upgrade. Since then I have been experiencing the problem described.

 

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Re:Adoption/Provisioning-Loop TL-SG2428P v1.0
2024-10-31 00:55:35

Hi @Marc-214 

Thanks for posting in our business forum.

Marc-214 wrote

 

Hi @Clive_A ,


Thanks for your quick reply. 
The firmware upgrade was offered to me on the interface of my OC-200. Assuming that only correct and authorised upgrades are offered to me on this interface, I confirmed the upgrade. Since then I have been experiencing the problem described.

 

 

 

What's the controller version?

Please take a look at the controller page where recently an official version was removed.

If you are on the pulled off version, consider downgrading the controller to avoid an issue on the troubled version.

 

Even after the reset, you try to adopt it back to the controller, the issue persists?

Can you show a diagram of your network with IP marked out?

 

 

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#4
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Re:Adoption/Provisioning-Loop TL-SG2428P v1.0-Solution
2024-10-31 18:47:43 - last edited 2024-11-01 00:46:27

Hallo @Clive_A, 


thanks again for your support.

 

After a few tests, the decisive hint came from one of your German support colleagues. He recommended that I downgrade the switch firmware.
Instead, I first updated the OC-200 firmware to the latest version. The switch could then be integrated again and the network was up and running again.

 

Many thanks for your efforts and support.

 

Kind regards

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#5
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