TAPO C210 Device Offline on VIGI NVR1008H

TAPO C210 Device Offline on VIGI NVR1008H

TAPO C210 Device Offline on VIGI NVR1008H
TAPO C210 Device Offline on VIGI NVR1008H
2024-09-19 07:02:29 - last edited 2024-09-24 01:17:07
Model: VIGI NVR1008H  
Hardware Version: V2
Firmware Version: 1.1.2 Build 240815 Rel.65006n

Hi,

 

Need help on connecting the Tapo C210 to VIGI NVR1008H, I made initial connection using camera discovery but when i verified the camera with the correct camera account, VIGI shows the camera as Device Offline but in Tapo App the device is visibly recording.

 

Please advices. Attaching screenshot of the devices.

vigi-channel-c210

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1 Accepted Solution
Re:TAPO C210 Device Offline on VIGI NVR1008H-Solution
2024-09-20 01:29:02 - last edited 2024-09-24 01:17:07

Hi @Rey1216 

Thanks for posting in our business forum.

Try this link?

How to add third-party cameras to VIGI NVR via RTSP

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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Re:TAPO C210 Device Offline on VIGI NVR1008H-Solution
2024-09-20 01:29:02 - last edited 2024-09-24 01:17:07

Hi @Rey1216 

Thanks for posting in our business forum.

Try this link?

How to add third-party cameras to VIGI NVR via RTSP

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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Re:TAPO C210 Device Offline on VIGI NVR1008H
2024-09-20 01:39:11

  @Clive_A thanks. will try as it seems the camera is faulty already requested for a replacement will try your reco once delivered. but would just want to know is the TPLink TAPO C210 considered third party?

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Re:TAPO C210 Device Offline on VIGI NVR1008H
2024-09-20 01:55:42

Hi @Rey1216 

Thanks for posting in our business forum.

Rey1216 wrote

  @Clive_A thanks. will try as it seems the camera is faulty already requested for a replacement will try your reco once delivered. but would just want to know is the TPLink TAPO C210 considered third party?

In this case, third-party in this case means anything beyond the VIGI brand. Tapo is a sub-brand of the TP-Link home products.

VIGI is the business product and its cameras are considered as the first-party. VIGI got its own unique protocols for the pair-up and stream.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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