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Omada Cloud Controller - Problem when uploading Background and Logo for Voucher Portal

June03

2024-08-15 11:05:41 - last edited 2024-08-19 01:39:46

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Omada Cloud Controller - Problem when uploading Background and Logo for Voucher Portal

2024-08-15 11:05:41 - last edited 2024-08-19 01:39:46

Tags: #Portal

Model: Omada Cloud-Based Controller

Hardware Version:

Firmware Version: 5.14.26.40

Hi,

Is there a reason why every time I try to upload a background or logo for the voucher portal I always get this error message?

I was able to upload before but now I can't.

1 Accepted Solution

June03

LV1

2024-08-16 11:34:19 - last edited 2024-08-19 01:39:46

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Re:Omada Cloud Controller - Problem when uploading Background and Logo for Voucher Portal-Solution

2024-08-16 11:34:19 - last edited 2024-08-19 01:39:46

@Vincent-TP I tried it again today and it seems to be working now. But if you still want to test, here's the background.

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Vincent-TP

2024-08-16 06:41:27

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Re:Omada Cloud Controller - Problem when uploading Background and Logo for Voucher Portal

2024-08-16 06:41:27

Hi @June03

Is it convenient to share the background and logo here? We would like to test locally.

If not, please email to TP-Link support and include this forum link.

BTW, you are using the cloud-based controller, right?

June03

LV1

2024-08-16 11:34:19 - last edited 2024-08-19 01:39:46

Posts: 2

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Solutions: 1

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Registered: 2024-08-15

Re:Omada Cloud Controller - Problem when uploading Background and Logo for Voucher Portal-Solution

2024-08-16 11:34:19 - last edited 2024-08-19 01:39:46

@Vincent-TP I tried it again today and it seems to be working now. But if you still want to test, here's the background.

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Helpful: 0

Replies: 3

Omada Cloud Controller - Problem when uploading Background and Logo for Voucher Portal

Omada Cloud Controller - Problem when uploading Background and Logo for Voucher Portal

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