Hi @RitAur 

Thanks for posting in our business forum.

RitAur wrote

  @Clive_A 

 

Unfortunately I dont see that on my dashboard at all. This is what I see

 

 

 

 

Purchase shows in my logs but still no licenses..

 

 

I've reached out to support on multiple channels/routes (including chat/email/phone) to no avail. 

Indeed there is nothing. I recommend you double-check if you purchased it to the right account.

The further help over the check should go to the support channel. Via email.

They'll collect needed information to review the purchase history from the system.

I think I cannot go any further with you.