Hi  @PatrikK 

 

EAP225-outdoor supports this function already.

Is the EAP2250-Outdoor a Mesh unit? Mesh EAPs can't use this function.

Hi @Vincent-TP ,

I don't have it in a Mesh I know that the Mesh is unsupported. My EAP225-Outdoor is connected via cable into switch like as other EAP indoor. Isn't there some hidden setting for allowing this function?

Hi  @PatrikK 

 

I don't think so. What about other EAP models? Will other EAP units display the Optimization results? Can you share a screenshot?

Hi  @Vincent-TP ,

here are my devices

and result of optimization

Thank you so much for taking the time to post the issue on TP-Link community! To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID240710466, please check your email box and ensure the support email is well received. Thanks! Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did. Many thanks for your great cooperation and patience!

HI @Vincent-TP ,

thanks a lot for your help, I did steps by support but nothing help me. Now I will setup remote administration for a support and we will see.