Matt6667 wrote

Hi,

I have a site with a local controller and three EAP660 that I have set up on April 18th (about 2 weeks ago). Everything was working fine, but then yesterday at 16:00, one of the three APs dropped down to ADOPTING and is stuck there. Remotely rebooting it (using the PoE recovery button in the Omada interface) sometimes drops it further to "ADOPTION FAILED" (then I can click the "Adopt" again, and it gets stuck again in ADOPTING), sometimes it does nothing at all.

 

The APs are all connected directly into the "3-in-1" controller PoE+ port, so there's no L3 networking issue like firewall ports. Also, the system *used* to work just fine, and there were no network changes yesterday when it dropped. No Messages in the logs about anything gone wrong.

 

Please advise!

 

- Matt

 

Hi @Matt6667 

According to the description, it seems that this EAP was not getting the IP address from the gateway. Could you try to use another cable to connect the gateway and the EAP660 HD and try again? Please also confirm how many PoE devices are connecting to the ER7212PC in case of exceeding the power budget.