OpenVPN user list get duplicated and invalid users

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OpenVPN user list get duplicated and invalid users

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OpenVPN user list get duplicated and invalid users
OpenVPN user list get duplicated and invalid users
2024-04-05 19:20:50 - last edited 2024-06-05 01:59:02
Model: ER7206 (TL-ER7206)  
Hardware Version: V1
Firmware Version: 1.2.3 Build 20221104 Rel.41500

After editing user configuration on OpenVPN, the list of users get duplicated user, loosing the previous user information. If you see in the image bellow, i have 2 "mojeda" users loosing the original user that i had on record 13.

 

 

 

 

If i delete user "mojeda" on record 14, then record 13 still being "mojeda" but system says that this user does not exist

after deleting record 14, record 13 still there, but user can not edit configuration, a red box appear and can not save changes

 

 

also, it does not allow to delete user, appearing the word "Failed" on top of the list

 

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#1
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1 Accepted Solution
Re:OpenVPN user list get duplicated and invalid users-Solution
2024-04-07 02:20:43 - last edited 2024-06-05 01:58:52

Hi @Brinistico 

Thanks for posting in our business forum.

Upgrade your firmware first and check it again.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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Re:OpenVPN user list get duplicated and invalid users-Solution
2024-04-07 02:20:43 - last edited 2024-06-05 01:58:52

Hi @Brinistico 

Thanks for posting in our business forum.

Upgrade your firmware first and check it again.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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Re:OpenVPN user list get duplicated and invalid users
2024-05-31 02:27:36

Hi @Brinistico 

Thanks for posting in our business forum.

Brinistico wrote

After editing user configuration on OpenVPN, the list of users get duplicated user, loosing the previous user information. If you see in the image bellow, i have 2 "mojeda" users loosing the original user that i had on record 13.

 

 

 

 

 

If i delete user "mojeda" on record 14, then record 13 still being "mojeda" but system says that this user does not exist

 

after deleting record 14, record 13 still there, but user can not edit configuration, a red box appear and can not save changes

 

 

 

also, it does not allow to delete user, appearing the word "Failed" on top of the list

 

 

Is this resolved? We would like to further diagnose your case. Let me know the result.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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