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Vigi c540v rebooting in loop at night

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Vigi c540v rebooting in loop at night

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Vigi c540v rebooting in loop at night
Vigi c540v rebooting in loop at night
2024-02-23 21:05:05 - last edited 2024-03-14 07:20:51
Tags: #VIGI Camera #Firmware
Model: VIGI C540V  
Hardware Version: V1
Firmware Version: Last one available for 23.02.2024

Hi all!

 

My fresh bought cameda on first day show strange behaviour : constantly rebooting and initializing in loop when its became dark at street. You see few seconds on live view during initialization, when camera rotating, and then again its going on reboot. Camera is working ok in daylight or when at night I'm pointing bright light source on it.

For mee it's look like buggy firmware.

Some ideas?

 

 

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#1
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1 Accepted Solution
Re:Vigi c540v rebooting in loop at night-Solution
2024-03-14 07:20:41 - last edited 2024-03-14 07:20:51

  @Dmadma 

 

Issue was solved by replacing Ethernet cable for FTP cat 6e with full metal wire cores

Recommended Solution
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#10
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8 Reply
Re:Vigi c540v rebooting in loop at night
2024-02-26 02:17:27

Hi @Dmadma 

Thanks for posting in our business forum.

What is your firmware?

The latest one I found on the official website is

 

Can you let me know where you find your 2024 firmware version? So I can confirm is there is a problem with the firmware or not.

Second, have you confirmed that your power supply is good? How do you power it up? Please give details.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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Re:Vigi c540v rebooting in loop at night
2024-02-26 18:31:20 - last edited 2024-02-26 18:53:02

  Hi @Clive_A 

 

My camera have Firmware ver. 2.0.0 Build 231214 Rel. 67097n.

Installed during last autoupdate.

 

It is hardware ver 1.0 with S/N 223B503000341

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#3
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Re:Vigi c540v rebooting in loop at night
2024-02-26 18:38:20 - last edited 2024-03-01 19:26:34

  @Clive_A 

 

Camera is working ok even at night if I'm not using utp cat6e 30m cable to power it but directly attach power source to camera.

 

Its look like additional 30m of utp ethernet cable make it trouble to function normally in night vision mode.

I checked it with 2 different vendors passive power sources for 12v 2A current. Measurement on the other end of my 30m ethernet cable show still 12v current via that power sources so if losses are present - they should be minimal...

 

I hope the source with 3A current may solve the issue but first I should find it somewhere...

 

Thanks

 

 

 

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#4
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Re:Vigi c540v rebooting in loop at night
2024-03-01 19:25:12

  @Clive_A 

New adapter with 12V 2,5A didn't solve the issue

 

:(

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#6
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Re:Vigi c540v rebooting in loop at night
2024-03-06 16:08:31

  @Dmadma 

 

At night time the camera using IR - which draws more power, so at night if there is an issue with power you will know about it.

 

Can you try power the camera using a 48v POE injector or 48v POE switch instead of the 12v dc jack?

 

 

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#7
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Re:Vigi c540v rebooting in loop at night
2024-03-07 07:39:53

  @iTrim 

 

48v will burn it 

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#8
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Re:Vigi c540v rebooting in loop at night
2024-03-14 01:17:28 - last edited 2024-03-14 07:21:08

Hi @Dmadma 

Thanks for posting in our business forum.

Dmadma wrote

  @iTrim 

 

48v will burn it 

If it is PoE compliant, the common PoE is at 48V. If you have trouble with this part, please kindly Google PoE specs. Any reason for your comment that it'll burn?

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#9
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Re:Vigi c540v rebooting in loop at night-Solution
2024-03-14 07:20:41 - last edited 2024-03-14 07:20:51

  @Dmadma 

 

Issue was solved by replacing Ethernet cable for FTP cat 6e with full metal wire cores

Recommended Solution
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  1  
#10
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