Password Issue

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Password Issue

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Password Issue
Password Issue
2023-08-09 09:03:36 - last edited 2023-08-16 06:00:23
Model: TL-SX3008F  
Hardware Version: V1
Firmware Version:

Hi,

I changed the password of the admin account and saved it. After this, I logged out and logged in again to make sure that I can log in with the new password to the admin account. It worked successfully.

I unplugged the power of the switch and logged in after the switch was up again, but for some reason, I could only log in to the admin account using the original password.

 

How can I use the new password to log in after the switch is turned off?

 

Thanks in advance.

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1 Accepted Solution
Re:Password Issue-Solution
2023-08-10 01:59:37 - last edited 2023-08-16 06:04:10

Hi @AVAM_NO 

Thanks for posting in our business forum.

Did you click the Save button?

If you did not, then it does not save your config after a power loss. When you click Save, it save to the flash. If you did not, it's "Apply" to the DRAM and will be lost after the power cycle.

 

Update:

Q: Why do we have such a config like this requiring you to click "Save"?

A: In case someone changed certain settings and blocks himself from accessing the switch from the ETH ports, while he may have a hard time using the console to reset, he can simply reboot the switch and recover the default settings.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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Re:Password Issue-Solution
2023-08-10 01:59:37 - last edited 2023-08-16 06:04:10

Hi @AVAM_NO 

Thanks for posting in our business forum.

Did you click the Save button?

If you did not, then it does not save your config after a power loss. When you click Save, it save to the flash. If you did not, it's "Apply" to the DRAM and will be lost after the power cycle.

 

Update:

Q: Why do we have such a config like this requiring you to click "Save"?

A: In case someone changed certain settings and blocks himself from accessing the switch from the ETH ports, while he may have a hard time using the console to reset, he can simply reboot the switch and recover the default settings.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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