Voucher Portal Not Working

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Voucher Portal Not Working

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Voucher Portal Not Working
Voucher Portal Not Working
2022-08-11 14:06:20 - last edited 2022-08-31 00:05:50
Model: EAP110-Outdoor  
Hardware Version: V3
Firmware Version: 5.0.4

This is the issue I'm facing right now. When I connect to the ssid it goes to a popup page and it says "Authentication failed because the connection to Omada Controller has been lost" and doesnt show the login page. I've tried to tweak some settings, I've reset my access point 3 times already and I still coud'nt get it to work.
I want to show the screenshot of my settings but the forum won't allow it.

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Re:Voucher Portal Not Working-Solution
2022-08-30 23:57:08 - last edited 2022-08-30 23:57:14

  @Philbert Sorry for the late reply, I've managed to fix it. What I did was I removed the vlan of the portal authentication in the switch ACL rules.

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Re:Voucher Portal Not Working
2022-08-11 20:57:31

  @Jashua_Bat2022 

 

Hey

 

You can post a screenshot by saving it to the computer, then uploading.  It stopped accepting copy / paste a while back which is VERY annoying.. 

 

Anyways, first thing comes to mind is do you have and vlans setup?   if so have you allowed access from the SSID vlan to the portal?  

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Re:Voucher Portal Not Working-Solution
2022-08-30 23:57:08 - last edited 2022-08-30 23:57:14

  @Philbert Sorry for the late reply, I've managed to fix it. What I did was I removed the vlan of the portal authentication in the switch ACL rules.

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