Omada Cloud app shows N/A on Internet and Gateway after upgrade to 5.4.6

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Omada Cloud app shows N/A on Internet and Gateway after upgrade to 5.4.6

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Omada Cloud app shows N/A on Internet and Gateway after upgrade to 5.4.6
Omada Cloud app shows N/A on Internet and Gateway after upgrade to 5.4.6
2022-08-07 14:39:16
Hardware Version: V5
Firmware Version: 5.4.6

Title says everything. App does not show the same Internet and Gateway details as the web page accessed from browser. This happens both when accessing the Controller from the local IP or through the cloud, but specifically when using the app.

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Re:Omada Cloud app shows N/A on Internet and Gateway after upgrade to 5.4.6
2022-08-07 16:34:31

  @LucianoR Have you tried running a manual speedtest and see if that brings it back?

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Re:Omada Cloud app shows N/A on Internet and Gateway after upgrade to 5.4.6
2022-08-08 13:46:37

  @Alex789 Yes.

 

This is right now.

 

Accessing locally and through omada.tplinkcloud.com, same:

 

On the app, same while accessing through local or cloud tab:

 

 

Just performed a speed test:

 

 

Locally it still shows the manually input upload and download, not what was measured.

 

 

 

Now app shows the speed test measured download/upload:

 

 

I will test how long will this measured data will be displayed. My guess at some point it will go away.

 

 

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