Internet lost on certain devices

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Internet lost on certain devices

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Internet lost on certain devices
Internet lost on certain devices
2022-04-21 12:56:38
Model: ER605 (TL-R605)  
Hardware Version: V1
Firmware Version: 1.20

Hi,

 

I am having issues with Android phone connected to my wifi as time to time I get and exclamation mark as not internet on the wifi icon on the phone, while this issue the phone losses the connection to internet but I can access the omada controller from the devices at same time other devices are fine. This happen with more than 3 devices at diffe6 gime of the day.

 

After restart the wifi of the phone the internet is back. I am using 1 EAP610 and 2 EAP615-wall.

 

Omada 5.1.7 and TL-605 with 1.20 firmware.

 

Any advise?

  0      
  0      
#1
Options
1 Reply
Re:Internet lost on certain devices
2022-04-22 07:51:27

  @Family_AM 

Some devices may not work with wifi 6 well.

However we are not able to change "mode" on the controller, so the only solution is to try 5Ghz only wifi and disable all Advanced features in Sites settings.

 

  0  
  0  
#2
Options

Information

Helpful: 0

Views: 433

Replies: 1

Related Articles