EAP245 adopting for 30 minutes

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EAP245 adopting for 30 minutes

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EAP245 adopting for 30 minutes
EAP245 adopting for 30 minutes
2022-01-20 18:34:04 - last edited 2022-01-21 02:21:07
Model: EAP245  
Hardware Version: V3
Firmware Version: 5.0.4

Team,

 

Just tried to upgrade two EAP245 from 5.0.3 to 5.0.4.

This suggestion popped up after the controller was upgraded to 5.0.30.

 

After the upgrade, the EAP245 is still on the adopting status. The version still says 5.0.3.

The log says that the upgrade failed. But it doesn't return to normal operations.

 

Based on the connected wifi devices the EAP's are still in a mode where they allow wifi connections.

 

I can logon to the webui. When doing so it asks me to reset for bypassing the controller.

 

Any suggestions how to move from here? 

 

 

Kind regards - Will

*** making it run like clockwork ***
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#1
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1 Accepted Solution
Re:EAP245 adopting for 30 minutes-Solution
2022-01-20 20:52:33 - last edited 2022-01-21 02:21:07

The controller is local. Version 5.0.30 (Linux Debian) to be exact.

 

Disconnecting the power didn't help.

 

Then tried a reset to factory defaults => no improvement => still remains adopting.

After 2 minutes the error "adoption failed" popped up (see attached image) => tried with "retry" => no luck

 

 

I then gave the UFW-firewall config of the controller a closer look and found out that port 29814 wasn't in the accepted list.

Once added, the upgrade works - no problem.

 

Thank you for your time and patience.

 

 

Cheers - Will

 

.

 

*** making it run like clockwork ***
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#3
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Re:EAP245 adopting for 30 minutes
2022-01-20 18:44:06

@ITV 

Is controllre remote or local? if remote you need to add TCP 29814 in addioton to 29810-29813 in your NAT

if local try to disconnect power on EAP , My EAP dont stop reprovioning before i do that.

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#2
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Re:EAP245 adopting for 30 minutes-Solution
2022-01-20 20:52:33 - last edited 2022-01-21 02:21:07

The controller is local. Version 5.0.30 (Linux Debian) to be exact.

 

Disconnecting the power didn't help.

 

Then tried a reset to factory defaults => no improvement => still remains adopting.

After 2 minutes the error "adoption failed" popped up (see attached image) => tried with "retry" => no luck

 

 

I then gave the UFW-firewall config of the controller a closer look and found out that port 29814 wasn't in the accepted list.

Once added, the upgrade works - no problem.

 

Thank you for your time and patience.

 

 

Cheers - Will

 

.

 

*** making it run like clockwork ***
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#3
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Re:EAP245 adopting for 30 minutes
2022-01-20 21:08:47

@ITV 

Read from the 5.0.30 release note, think they have fixed the issue with the repeated adoption issue. If you have issues, be sure to share this in the forum. Could be helpful for TPLINK to investigate and get a solution quick.

ScReW yOu gUyS. I aM GOinG hoMe. —————————————————————— For heaven's sake, can you write and describe your issue based on plain fact, common logic and a methodologic approach? Appreciate it.
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#4
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Re:EAP245 adopting for 30 minutes
2022-01-20 21:37:54 - last edited 2022-01-20 22:12:03

@Tedd404 

In my case the issue was a missing TCP-port in the firewall config on the controller => now working as expected.

 

*** making it run like clockwork ***
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#5
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Re:EAP245 adopting for 30 minutes
2022-01-20 21:43:21

@ITV 

Resolved? Good to know if so.

ScReW yOu gUyS. I aM GOinG hoMe. —————————————————————— For heaven's sake, can you write and describe your issue based on plain fact, common logic and a methodologic approach? Appreciate it.
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#6
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Re:EAP245 adopting for 30 minutes
2022-01-20 22:11:35

@Tedd404 

 

Yes - resolved.

 

*** making it run like clockwork ***
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