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EAP225 outdoor stopped working after connecting through the PoE extender.

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EAP225 outdoor stopped working after connecting through the PoE extender.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
EAP225 outdoor stopped working after connecting through the PoE extender.
EAP225 outdoor stopped working after connecting through the PoE extender.
2021-11-07 20:42:13 - last edited 2021-11-08 00:46:55
Model: EAP225-Outdoor  
Hardware Version: V1
Firmware Version:

Hello. 
Dear support group, please help me with this situation.
I used EAP225 on backyard and connected trough outdoor Cat6 cable to PoE switch TL-SG1005P. It works without problem, the speed is high and covered full backyard area.
We decided to install an additional IP camera near with this access point and connect it through the PoE extender (https://www.amazon.ca/gp/product/B083SHYV43). After connecting, the camera works, but the access point does not even turn on. When I directly connect it to the PoE switch, the LED on the same port on the switches turns on and turns off by frequency of 2 seconds. 
The same situation with the second AP.
Everything was bought on Amazon.
Can these two AP be repaired? Please help.
Thank you!

 

B.R., Fuad

+14372476145 (WhatsApp)

3278856@gmail.com

skype: shatobrian

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6 Reply
Re:EAP225 outdoor stopped working after connecting through the PoE extender.
2021-11-08 05:49:10

@Shatobrian 

 

Can the EAP still broadcast SSID and get IP address properly now?
If so, you can use the PoE switch to power it to make sure the EAP itself is OK.

BTW, you can check if your POE extender supports 802.3af/at PoE or 24V Passive PoE.

 

The POE specification on the tplink website: https://www.tp-link.com/en/business-networking/outdoor-ap/eap225-outdoor/#specifications

Just striving to develop myself while helping others.
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#2
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Re:EAP225 outdoor stopped working after connecting through the PoE extender.
2021-11-08 07:48:06

@Virgo 

 

Hello!

Thank you for reply.

Yes, this extender support 802.3af/at.

 

Supvision 1PC Mini POE Extender IEEE 802.3af/at POE Repeater Ethernet Splitter Passive 2 Port POE Switch POE Splitter Powering 2 POE Devices Over One Cat5/6 Cable (1PC)

 

https://www.amazon.ca/dp/B083SHYV43/ref=cm_sw_r_apan_glt_i_Y8YTKRMXF4BD4EY52KRQ?_encoding=UTF8&psc=1

 

And now the EAP not working from PoE switch, not from PoE adapter. The PoE adapters power led switch off when I connect the EAP.

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#3
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Re:EAP225 outdoor stopped working after connecting through the PoE extender.
2021-11-09 01:04:07

@Shatobrian 

 

Uhm, maybe contact their support is a better choice. It seems like this device has some trouble.

Just striving to develop myself while helping others.
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#4
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Re:EAP225 outdoor stopped working after connecting through the PoE extender.
2021-11-09 01:34:41

@Virgo 

 

But two different IP (Hikvision and Provision) camera working without problems.

Please, tell me where can I give the EAP for diagnostics and subsequent repairs? They are new - bought 3 months ago.

Thank you.

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#5
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Re:EAP225 outdoor stopped working after connecting through the PoE extender.
2021-11-10 03:03:36

@Shatobrian 

 

I don't know where are you from, but I think maybe this will help you: https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support

Just striving to develop myself while helping others.
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#6
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Re:EAP225 outdoor stopped working after connecting through the PoE extender.
2021-11-10 03:20:17

@Virgo 

 

Hi. I am in Canada, Toronto.

And I sent message to Tp-Link technician support. No body answer.

 

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#7
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