Human/Vehicle Light Trigger - Broken Feature or Feature Request

Human/Vehicle Light Trigger - Broken Feature or Feature Request

Human/Vehicle Light Trigger - Broken Feature or Feature Request
Human/Vehicle Light Trigger - Broken Feature or Feature Request
Yesterday

I have my cameras set to human/vehicle trigger full colour.

Sensitivity set to 4 which is good for the light activiation level.

I have the delay set to 60 seconds, which the manual says is the on/off time.

The camera at night will trigger the white standard light on human detection, however it will turn off 4-5 seconds later. No the 60 delay off time as the manul suggests.

 

What I would like is if the light level allows activiation of the standard white like at sensitivy of 4, once the light is activated it will then stay on for the full 60 seconds or even a customisable duration after the motion/activity has stopped. It would be great to have the light trigger, then stay on for 5 mins instead of several seconds. Both as a deterrent and giving a 5 minute recording people in color.

 

At the very least the 60 delay off would be good enough (prefer customisable for longer), but it seems this setting doesnt work as the manual says it does.

 

Is there a firmware fix coming?

 

I have a mix of C240V and C540V cameras, all latest firmwars, behaviour is the same across all of them.

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Re:Human/Vehicle Light Trigger - Broken Feature or Feature Request
Yesterday

Hi @w45h245hy 

Thanks for posting in our business forum.

In which guide do you see the option to set a 60-second on-time?

I only see a white light alarm instead of something like what you described in your reading. Broken might not be a proper way to describe it.

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Re:Human/Vehicle Light Trigger - Broken Feature or Feature Request
Yesterday - last edited Yesterday

Hi  @Clive_A 

 

Please see below from the guides and my camera interface.. I interpret when the white light can be triggered on from sensitivity, ie night time, there is a 60 second delay to turn on or off the light. Ie at night, the light turns on when triggered, and should stay on for a minimum 60 seconds.

 

The behavior is not this, the light will turn on when triggered and turn off 7-9 seconds later, it will then turn on again on a trigger, and repeat.. It would be best at minimum the feature behaved as described in the manual, and ideally the feature be enhanced to allow me to select a delay off at my choosing. I would like the camera if it gets triggered to turn on the light, go full colour mode and keep the light on for 5 minutes.

 

Broken may not be the best way to decribe it, but then I would suggest the manual is in error.. I would prefer the manual is not in error and it behaves the way it decribes.

 

 

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1910013877_Wired Camera User Guide.pdf

About This Guide

 

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