SG3210X-M2 port issue at 2.5Gbps or 10Gbps

SG3210X-M2 port issue at 2.5Gbps or 10Gbps

SG3210X-M2 port issue at 2.5Gbps or 10Gbps
SG3210X-M2 port issue at 2.5Gbps or 10Gbps
Yesterday - last edited 12 hours ago
Model: TL-SG3210  
Hardware Version: V1
Firmware Version: 1.0.7 Build 20250123 Rel.42187

Hi,

 

When I connect a Deco BE85 to a 2.5Gbps or 10Gpbs port on a SG3210X-M2, the upload speed of iPhones connected to the BE85 is capped at around 200Mbps. If set the port of the SG3210X-M2 where the Deco BE85 is connected to 1Gbps, the upload speed of the iPhone stops being capped.

 

This seems like a Deco BE85 issue, but it also happened with an ER8411, and after I updated the ER8411 to the latest firmware, this issue was solved.

 

Is this a known issue?

 

Thanks.

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#1
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1 Accepted Solution
Re:SG3210X-M2 port issue at 2.5Gbps or 10Gbps-Solution
12 hours ago - last edited 12 hours ago

Hi @Magnus_Rivus 

Thanks for posting in our business forum.

If you do a comparison like that, you upgraded the 8411 and the issue is resolved. You should contact the Deco support regarding this matter.

Not sure why you sent a post here.

 

As long as it can negotiate with the switch to a proper link speed, 2.5 or 10G, then the switch side is fine.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced. ● I don't provide ETA for any products/features. No comment.
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#2
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Re:SG3210X-M2 port issue at 2.5Gbps or 10Gbps-Solution
12 hours ago - last edited 12 hours ago

Hi @Magnus_Rivus 

Thanks for posting in our business forum.

If you do a comparison like that, you upgraded the 8411 and the issue is resolved. You should contact the Deco support regarding this matter.

Not sure why you sent a post here.

 

As long as it can negotiate with the switch to a proper link speed, 2.5 or 10G, then the switch side is fine.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced. ● I don't provide ETA for any products/features. No comment.
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#2
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Re:SG3210X-M2 port issue at 2.5Gbps or 10Gbps
5 hours ago

  @Clive_A hi, thanks for your reply. 
 

If it was an issue with the BE85, then upgrading the ER8411 shouldn't have fixed it. It did. 
 

The issue came back once I connected the BE85 to an SG3210X-M2, so I thought that the SG3210X-M2 could have the same issue as the ER8411.

 

It still could be a BE85 issue and the update to the 8411 could have mitigated that by accident, so I understand your point. I have another thread opened in the Home Network forum, so I'll follow it up there and come back here if it's not solved. 

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