Business Community > Video Recorders > VIGI NVR1108H-W(EU) 1.0 LAN SETTING PROBLEM
< Video Recorders

VIGI NVR1108H-W(EU) 1.0 LAN SETTING PROBLEM

12

VIGI NVR1108H-W(EU) 1.0 LAN SETTING PROBLEM

VIGI NVR1108H-W(EU) 1.0 LAN SETTING PROBLEM
VIGI NVR1108H-W(EU) 1.0 LAN SETTING PROBLEM
Wednesday - last edited Yesterday
Tags: #Installation
Model: VIGI NVR1104H-4P  
Hardware Version: V1
Firmware Version: 1.1.0 Build 241204 Rel.54665n
GOOD MORNING ALL,
I purchased an NVR model VIGI NVR1108H-W(EU) 1.0. This product in not in Model list above.
I installed it in my network via LAN cable and it recognized my Tapo C510W and C500 cameras. 
I assigned it a static IP in the LAN SETTING section but if I set my normal gateway it does not connect to the internet and all the other devices are offline. 
I have to set a fake network address but this does not allow the NVR to connect to the internet, receive firmware updates, register in the TP-link ID and so on. 
What could be the problem?
Thanks for anyone who can help me.

 

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:VIGI NVR1108H-W(EU) 1.0 LAN SETTING PROBLEM-Solution
Yesterday - last edited Yesterday

Hi @nikti 

Thanks for posting in our business forum.

NVR can be a device like a router. It can be the DHCP server.

Or you should consider not making it a router.

 

Don't make it a router(second option) but make it a real NVR. 

Then, you don't have to set up the WAN. Connect the NVR to the network, your router, and it will get a DHCP IP. Rest of the devices will get an IP from the router as well.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced. ● I don't provide ETA for any products/features. No comment.
Recommended Solution
  1  
  1  
#2
Options
14 Reply
Re:VIGI NVR1108H-W(EU) 1.0 LAN SETTING PROBLEM-Solution
Yesterday - last edited Yesterday

Hi @nikti 

Thanks for posting in our business forum.

NVR can be a device like a router. It can be the DHCP server.

Or you should consider not making it a router.

 

Don't make it a router(second option) but make it a real NVR. 

Then, you don't have to set up the WAN. Connect the NVR to the network, your router, and it will get a DHCP IP. Rest of the devices will get an IP from the router as well.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced. ● I don't provide ETA for any products/features. No comment.
Recommended Solution
  1  
  1  
#2
Options
Re:VIGI NVR1108H-W(EU) 1.0 LAN SETTING PROBLEM
Yesterday

Hi  @Clive_A ,

thank you for your reply.

I do not want use NVR as router.

My NVR is just set to integration mode as you can see below

DHCP server is disable

where i set wrong?

 

thank you in advance

  0  
  0  
#3
Options
Re:VIGI NVR1108H-W(EU) 1.0 LAN SETTING PROBLEM
Yesterday

Hi @nikti 

Thanks for posting in our business forum.

nikti wrote

Hi  @Clive_A ,

thank you for your reply.

I do not want use NVR as router.

My NVR is just set to integration mode as you can see below

 

DHCP server is disable

 

where i set wrong?

 

thank you in advance

Use Surveillance mode.

Like the picture I gave.

That turns into the NVR like a switch. Just a regular NVR.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced. ● I don't provide ETA for any products/features. No comment.
  0  
  0  
#4
Options
Re:VIGI NVR1108H-W(EU) 1.0 LAN SETTING PROBLEM
Yesterday

hi  @Clive_A ,

i set to surveillance mode, reboot the nvr e set correct gateway on my net:

 

 

but internet connection is not work

 

  0  
  0  
#5
Options
Re:VIGI NVR1108H-W(EU) 1.0 LAN SETTING PROBLEM
Yesterday

Hi @nikti 

Thanks for posting in our business forum.

nikti wrote

hi  @Clive_A ,

i set to surveillance mode, reboot the nvr e set correct gateway on my net:

 

 

 

but internet connection is not work

 

OK. Connect a PC to the NVR, what IP does it get? Run ipconfig.

Ping 192.168.1.1, what's the result?

Ping 8.8.8.8, result?

Screenshot needed.

 

Please mosaic your sensitive information. Here is a list of information considered sensitive:

1. Public IP address on your WAN if your WAN is.

2. Real MAC address of your device.

3. Your personal information including address, domain name, and credentials.

For troubleshooting purposes, when a WAN IP is needed, please leave some values visible for identification.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced. ● I don't provide ETA for any products/features. No comment.
  0  
  0  
#6
Options
Re:VIGI NVR1108H-W(EU) 1.0 LAN SETTING PROBLEM
Yesterday

hi  @Clive_A ,

i have disconnected pc from wifi and connect directly pc via lan to lan port of nvr.

 

  0  
  0  
#7
Options
Re:VIGI NVR1108H-W(EU) 1.0 LAN SETTING PROBLEM
Yesterday - last edited Yesterday

Hi @nikti 

Thanks for posting in our business forum.

nikti wrote

hi  @Clive_A ,

i have disconnected pc from wifi and connect directly pc via lan to lan port of nvr.

 

 

 

Did you connect your router to the NVR?

You need your router's LAN to connect a port on the NVR. Random one. That supplies the uplink(for the NVR). So it can get Internet.

You don't connect your router to the NVR, which causes it to acquire no IP and Internet.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced. ● I don't provide ETA for any products/features. No comment.
  0  
  0  
#8
Options
Re:VIGI NVR1108H-W(EU) 1.0 LAN SETTING PROBLEM
Yesterday

hi  @Clive_A ,

NVR has only two ports: LAN and WAN. In this photo you can see access point (connected to router via LAN in the WAN port) and NVR connected to AP via LAN port)

  0  
  0  
#9
Options
Re:VIGI NVR1108H-W(EU) 1.0 LAN SETTING PROBLEM
Yesterday - last edited Yesterday

Hi @nikti 

Thanks for posting in our business forum.

nikti wrote

hi  @Clive_A ,

NVR has only two ports: LAN and WAN. In this photo you can see access point (connected to router via LAN in the WAN port) and NVR connected to AP via LAN port)

 

Same yellow cable goes to a PC, will the PC get an IP?

169.254.x.x IP means the DHCP server is not active. Or the DHCP request is not answered.

 

The port does not even flash the Ethernet LED. Are you sure this cable is working?

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced. ● I don't provide ETA for any products/features. No comment.
  0  
  0  
#10
Options
Re:VIGI NVR1108H-W(EU) 1.0 LAN SETTING PROBLEM
Yesterday
Hi, yellow cable connect LAN port of the NVR with LAN port of AP. AP is connected to router. If I connect yellow cable to PC instead a AP the result is as screenshots posted.
  0  
  0  
#11
Options
12

Information

Helpful: 0

Views: 83

Replies: 14

Tags

Installation
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.