EAP225(EU) Unable to connect to ESP8266 Wifi Chip or connection is intermittent
Trying to connect a number of Konnected.io devices that containt the ESP8266 wifi chip. I have connnected the Konnected.io device to my Omada network (oc200 controller) using an EAP670(EU) v2.0, This connection works flawlessly, solid ping and solid connection to the device. However when connected to an EAP225(EU) v3.0 Outdoor the device is able to connect to the network and is pingable for a few minutes, then the connection fails, no pings are returned and the device is unrecahable, the device shows in omada as connected, but omada tools cant ping it etc, over time the devices will connect and disconnect as if the devices are loosing signal, but the device is between 1m and 5m from the AP in my testing. The EAP255 is plugged in dirrectly to the same Omada switch as the EAP670 with the same port configuration, I have also tried to connect the ESP8266 device via an EAP225 v3.0 indoor and an EAP225 v5.0 indoor, all of these access points perform the same in that the devices canonot stay connected, however all the devices are able to stay connected to the EAP670 with no issues for weeks.
sometimes the devices will connect to the EAP670 even though it might 20 or 30 meters away and the EAP225 is 1m away. I have also turned off the EAP 670 in order to stop devices roaming to it, and this does not fix the issue, i do not believe roaming is the cause.
the logs on the device itself are not helpful, and the Omada logs that I cant find dont show much either. Would appricate some help, have read lots of articles, turning off features and such on the SSID, but so far nothing has got the conection to work. the switch is a TL-SG3428MP v5.0 FW v5.0.15
Other useful things to note:
Other devices are activley using these access points and the same SSID's with no issues,
The SSID is 2.5GHz only
The SSID is configured with VLAN ID 4 only (other devices using this VLAN and SSID on the same access point with no issues) 192.168.4.1/24
The network uses a ER605 V2 router and uses OMADA for DHCP
Mesh feature disabled across all devices and controller
Thanks
Hi @stevebratt
To better understand the issue, please help us to confirm the following info:
1. What kind of clients are the ESP8266 Wifi Chip for?
2. What's the encryption type and WPA mode for the 2.4Ghz SSID?
Please create a new test SSID without password to have a try;
3. Apart from the ESP8266 Wifi Chip, will other clients connect to the EAP225 solid?
4. Then the connection fails, no pings are returned and the device is unrecahable
>>>What device did you use to run the ping test? was it connecting to the same SSID?
Meanwhile, you may disable the following options for the SSID and see if the issue persists:
Hi @stevebratt
To better understand the issue, please help us to confirm the following info:
1. What kind of clients are the ESP8266 Wifi Chip for?
2. What's the encryption type and WPA mode for the 2.4Ghz SSID?
Please create a new test SSID without password to have a try;
3. Apart from the ESP8266 Wifi Chip, will other clients connect to the EAP225 solid?
4. Then the connection fails, no pings are returned and the device is unrecahable
>>>What device did you use to run the ping test? was it connecting to the same SSID?
Meanwhile, you may disable the following options for the SSID and see if the issue persists: