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change ip address on Oc200 which has no internet connection

change ip address on Oc200 which has no internet connection

change ip address on Oc200 which has no internet connection
change ip address on Oc200 which has no internet connection
a week ago - last edited a week ago
Tags: #Controller
Model: OC200  
Hardware Version:
Firmware Version:

I own a OC200 whith fixed ip setting. 

Unfortunately, the dns- ip address must be changed, because the one which is in the device is not correct anymore.
Is there a way to change it without internet connection? I cannot log on to the device because i get the error : "check your internet connection"....
Thank you for any advice.

 

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#1
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1 Accepted Solution
Re:change ip address on Oc200 which has no internet connection-Solution
a week ago - last edited a week ago

Hi  @Peter_Dec 

 

Now I understand.  Is the Internet of the PC working?

 

Unfortunately, we can't login with a cloud account without Internet access, since we need Internet access to check the cloud account.

 

Did you keep the backup file of the OC200? Seems like the only option for now is to factory reset the OC200 and restore the config file.

 

 

Wish you a happy life and smooth network usage!  >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
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#6
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7 Reply
Re:change ip address on Oc200 which has no internet connection
a week ago

  @Peter_Dec 

 

Log into its gui on the LAN ?

Main: ER8411 x1, SG3428X x1, SG3452 x1, SG2428LP x1, SG3210 x1, SG2218P x1, SG2008P x1, ES205G x2, EAP650 x6 Remotes: ER605 v2 x3, SG2008P x2, EAP650 x2 VPN Server: ER7206 v2 Controller: OC300
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#2
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Re:change ip address on Oc200 which has no internet connection
a week ago

  @GRL 

this does not work. I get the error that i cannot logon because there is no internet connection. 

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#3
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Re:change ip address on Oc200 which has no internet connection
a week ago

Hi  @Peter_Dec 

 

Yes, we can access the OC200  without Internet access.

 

You should make sure the PC you are using is plugged into the same LAN as the OC200.

 

You can plug the PC into the OC200's ETH port and set it to obtain an IP address automatically. Normally, it will get an IP from the DHCP server. 

 

After that, open a web browser, input the IP address of the OC200 into the address bar.

 

If still failed, please let us know the following info to locate the reason:

1. the IP address of the OC200;

2. the IP address of the management PC;

3. how is the PC connect with the OC200;

4. a screenshot of the page when failed to access the controller page, please include the URL and the error message in the screenshot;

Wish you a happy life and smooth network usage!  >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
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#4
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Re:change ip address on Oc200 which has no internet connection
a week ago

  @Vincent-TP 

 

Many thanks for your answer.

The problem is that i do not have the credentials of a local account, and the oc does not connect with the internet due to a failing dns-ip-setting.
my controller is on 192.168.0.253, en my pc is on 192.168.0.111 , default GW is 192.168.0.1
My OC's ip is set with fixed ip. Since i cannot logon, i cannot change the setting to dhcp. (or i do not know how to ;-)) 

 

I try to browse to 192.168.0.253, and i get the TP-Link "Omada SDN-controller" page.
When trying to login with my online credentials, i get the error : "action failed, check your internet connection"


 

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#5
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Re:change ip address on Oc200 which has no internet connection-Solution
a week ago - last edited a week ago

Hi  @Peter_Dec 

 

Now I understand.  Is the Internet of the PC working?

 

Unfortunately, we can't login with a cloud account without Internet access, since we need Internet access to check the cloud account.

 

Did you keep the backup file of the OC200? Seems like the only option for now is to factory reset the OC200 and restore the config file.

 

 

Wish you a happy life and smooth network usage!  >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
Recommended Solution
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#6
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Re:change ip address on Oc200 which has no internet connection
a week ago

  @Vincent-TP 

I'm afraid I had too much confidence in the system... ;-) 

I don't think we took a backup (shame on me, I know)

So I think I will have to reset the oc200 and the 10 AP's , and start again from scratch?
 

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#7
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Re:change ip address on Oc200 which has no internet connection
a week ago

Hi  @Peter_Dec 

 

Or, Is there any chance you might recall the login credentials of the local user for the OC200? This would be the simplest solution to proceed.

 

if not, yes, you have to factory reset the OC200.

 

For the EAP units, no need to reset if you still have the device account on Settings > Site Settings > Device Account:

 

The EAP units will display on the OC200, status would be Managed By Others, and then you can clikc adopt button, input the account above to adopt them.

 

Wish you a happy life and smooth network usage!  >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
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#8
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