Omada Firmware Auto Upgrade - Not working

Omada Firmware Auto Upgrade - Not working

Omada Firmware Auto Upgrade - Not working
Omada Firmware Auto Upgrade - Not working
Sunday - last edited Sunday
Hardware Version: V5
Firmware Version: 5.15.20.40

Hello,

 

I've come across a slight issue where the firmware auto upgrade feature on the Omada Cloud Controller has stopped working and instead it reboots the devices when they shouldn't need to. For now, I have disabled this feature until there's a fix.

 

If you see the below screenshot, it shows the two devices that has a firmware update but you'll notice the other devices have rebooted under its schedule when they shouldn't need to as they haven't had an update when I checked previously.

 

 

Having checked the logs, I can see the devices were rebooted under the schedule which says 3 EAPs and 2 switches - but these weren't necessary and should be the ER7206 gateway and the SG2428P switch that will have rebooted.

 

 

Below is the scheduler for the auto upgrade, but the check time looks to be incorrect and should show the next check time.

 

 

Please could someone have a look into this and come up with a solution to fix the issue.

 

Many thanks,

Ben

 

Regards, Ben
  0      
  0      
#1
Options
3 Reply
Re:Omada Firmware Auto Upgrade - Not working
Yesterday

  @HBEN1603 

 

I'm going through the exact same issue at the moment but across over 250 sites.

 

I noticed in your screenshot though that your devices rebooted at the time they were scheduled to update. Do you have a scheduled reboot in place? If so, I suggest doing it 30 minutes before the firmware updates happen.

  0  
  0  
#2
Options
Re:Omada Firmware Auto Upgrade - Not working
Yesterday

Hi  @HBEN1603 

 

I also had the same question, do you have a scheduled reboot in place? 

 

 

@JordanW  What's the issue on  your side?  The devices detected a firmware update but didn't do as configured? Could you please share some more detials, such as the model number.

  0  
  0  
#3
Options
Re:Omada Firmware Auto Upgrade - Not working
Yesterday

Hi  @Vincent-TP 

 

I have checked and I don't have a reboot schedule in place.

 

I have done a separate upgrade schedule the other day using the 'One-Time Upgrade' feature which it did update the devices that needed updating but I had to manually schedule for it to happen.

Regards, Ben
  0  
  0  
#4
Options