No requests from the controller to the external RADIUS server.
No requests from the controller to the external RADIUS server.
Hi!
I encountered a problem when authorizing guest WiFi users via an external RADIUS server. The problem is that when attempting to authorize a user, there are no requests from the controller to the RADIUS server. The port is specified as UDP 1812.
I found out this problem using Wireshark running on the Omada server. I try to generate requests using a third-party utility - Wireshark sees requests to port 1812. When an attempt is made to authorize a guest on WiFi - there are no requests to port 1812.
Help me, please!
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Hello.
The problem has been solved. The problem turned out to be on the side of the provider that provides the authorization service on its external radius server. I had a different HTTP(S) Port for Portal configured than the standard one. And the provider listened and forwarded only to the default ports.
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Hi @KSab
Great to hear that the issue has been resolved! If you encounter any further problems or have additional questions, feel free to reach out. We're here to help! 😊
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