ER707-M2 + OC200 - Settings Backup Dropping Wireless Points!

ER707-M2 + OC200 - Settings Backup Dropping Wireless Points!

ER707-M2 + OC200 - Settings Backup Dropping Wireless Points!
ER707-M2 + OC200 - Settings Backup Dropping Wireless Points!
2 weeks ago
Model: OC200  
Hardware Version: V2
Firmware Version: Latest

So I've had a weird thing for a while now, on my iPhone I'd daily wake up to the Omada App saying my WIFI points (have three) disconnected/reconnected at around 3:30-4am.

 

I thought hey maybe I have a schedule to reboot or something......... anyway I finally decided to take a look and the only thing I have scheduled at that time is a full settings backup to the USB plugged into the OC200.

 

So this is for the TPLink Tech's.......  I moved my backup an hour just to see and sure enough the notification on the iPhone moved an hour.  I am not awake at this time to see if it's actually dropping the WIFI but I presume it is.

 

So thats something you guys need to look at in your firmwares.  @Clive_A 

  0      
  0      
#1
Options
4 Reply
Re:ER707-M2 + OC200 - Settings Backup Dropping Wireless Points!
2 weeks ago

  @MrHC1983 

 

strange, I had the same thing with unifi controller a few years ago, when I took backup disconnected all the devices on the controller, the controller worked so hard with the backup that it couldn't keep the devices that were on it.

this also applied when I took backup manually. see if it's the same on OC200 it's also very weak so I suspect that's what the problem is.

 

 

  0  
  0  
#2
Options
Re:ER707-M2 + OC200 - Settings Backup Dropping Wireless Points!
2 weeks ago

Hi  @MrHC1983 

 

What's the firmware version of the OC200?

Apart from the mentioned three access points, is there any other SDN devices managed by the OC200?

If yes, were they affected?

 

In the meantime, I had create a support ticket for further investigation, please have a check , the case ID is TKID250353615.

  0  
  0  
#3
Options
Re:ER707-M2 + OC200 - Settings Backup Dropping Wireless Points!
2 weeks ago

I don't have any issues with either scheduled or manual backups disconnecting devices, and My oc200 is managing a pretty large network with several remote sites too.

 

Mine is powered by poe, not sure if that makes the difference?

Main: ER8411 x1, SG3428X x1, SG3452 x1, SG2428LP x1, SG3210 x1, SG2218P x1, SG2008P x1, ES205G x2, EAP650 x6 Remotes: ER605 v2 x3, SG2008P x2, EAP650 x2 VPN Server: ER7206 v2 Controller: OC300
  1  
  1  
#4
Options
Re:ER707-M2 + OC200 - Settings Backup Dropping Wireless Points!
Tuesday

  @MrHC1983 So coming back with the answer.  TPLink no doubt are making adjustments on the firmware for this but in my case it was Past Connections that was causing this.

 

I could still do the full 365 days backups but just had to untick Past Connections which is kinda what the whole 365 days was about........ but meh.  I'll try it again once I get my hands on a OC220 whenever they decide to release that.

 

 

  0  
  0  
#5
Options