ER707-M2 + OC200 - Settings Backup Dropping Wireless Points!

ER707-M2 + OC200 - Settings Backup Dropping Wireless Points!

ER707-M2 + OC200 - Settings Backup Dropping Wireless Points!
ER707-M2 + OC200 - Settings Backup Dropping Wireless Points!
a week ago
Model: OC200  
Hardware Version: V2
Firmware Version: Latest

So I've had a weird thing for a while now, on my iPhone I'd daily wake up to the Omada App saying my WIFI points (have three) disconnected/reconnected at around 3:30-4am.

 

I thought hey maybe I have a schedule to reboot or something......... anyway I finally decided to take a look and the only thing I have scheduled at that time is a full settings backup to the USB plugged into the OC200.

 

So this is for the TPLink Tech's.......  I moved my backup an hour just to see and sure enough the notification on the iPhone moved an hour.  I am not awake at this time to see if it's actually dropping the WIFI but I presume it is.

 

So thats something you guys need to look at in your firmwares.  @Clive_A 

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#1
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3 Reply
Re:ER707-M2 + OC200 - Settings Backup Dropping Wireless Points!
a week ago

  @MrHC1983 

 

strange, I had the same thing with unifi controller a few years ago, when I took backup disconnected all the devices on the controller, the controller worked so hard with the backup that it couldn't keep the devices that were on it.

this also applied when I took backup manually. see if it's the same on OC200 it's also very weak so I suspect that's what the problem is.

 

 

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#2
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Re:ER707-M2 + OC200 - Settings Backup Dropping Wireless Points!
a week ago

Hi  @MrHC1983 

 

What's the firmware version of the OC200?

Apart from the mentioned three access points, is there any other SDN devices managed by the OC200?

If yes, were they affected?

 

In the meantime, I had create a support ticket for further investigation, please have a check , the case ID is TKID250353615.

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#3
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Re:ER707-M2 + OC200 - Settings Backup Dropping Wireless Points!
a week ago

I don't have any issues with either scheduled or manual backups disconnecting devices, and My oc200 is managing a pretty large network with several remote sites too.

 

Mine is powered by poe, not sure if that makes the difference?

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#4
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