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Use Fixed IP Not Retained

Use Fixed IP Not Retained

Use Fixed IP Not Retained
Use Fixed IP Not Retained
a week ago
Tags: #Fixed IP
Model: ER707-M2  
Hardware Version: V1
Firmware Version: 1.2.3

I am trying to assign fixed IP addresses to devices and I'm noticing none of them are being retained. After configuring a fixed IP address I restart the device and the fixed IP will initially get applied, but then each device eventually gets reassigned a new IP address all from the default lan DHCP range.
I'm trying to assign devices fixed IP addresses for specific VLANs but they aren't being retained.
I've seen older threads discussing this same issue but they were for the 605 hardware and I'm running a 707-M2

Anyone else also having this issue and find a way around it?

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#1
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3 Reply
Re:Use Fixed IP Not Retained
a week ago

Hi @brax 

Thanks for posting in our business forum.

There is a known issue for this model where the DHCP is not observed. Download the beta beta and see if it is fixed.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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Re:Use Fixed IP Not Retained
a week ago

  @Clive_A  - installed the beta firmware from the link provided in your response. As of today, devices are still ignoring fixed assigned IP addresses.

 

I've rebooted the devices, I've removed the devices from the Known Clients list and despite having a fixed IP address, they still get a randomly assigned IP address.

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#3
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Re:Use Fixed IP Not Retained
a week ago

Hi @brax 

Thanks for posting in our business forum.

brax wrote

  @Clive_A  - installed the beta firmware from the link provided in your response. As of today, devices are still ignoring fixed assigned IP addresses.

 

I've rebooted the devices, I've removed the devices from the Known Clients list and despite having a fixed IP address, they still get a randomly assigned IP address.

Are you sure they are not on fake MAC address or dynamic MAC? iPhone got some privacy features to dynamically change the MAC.

Screenshots of the config and the troubled device IP details.

 

If you say that this does not work, we will require remote access to your issued environment to Wireshark or to enter debug mode to monitor it. Is that possible?

We need to see the concrete stuff regarding its behavior in DHCP.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#4
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