VIGI cloud appears to be down

VIGI cloud appears to be down

VIGI cloud appears to be down
VIGI cloud appears to be down
6 hours ago - last edited 5 hours ago
Model: VIGI C240  
Hardware Version: V3
Firmware Version:

all of our VIGI cameras are currently down.

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#1
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1 Accepted Solution
Re:VIGI cloud appears to be down-Solution
5 hours ago - last edited 5 hours ago

Hi @Rexie 

Thanks for posting in our business forum.

Examine your network and VIGI services.

I am seeing it working fine on my end. The NVR is located in the EU.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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2 Reply
Re:VIGI cloud appears to be down-Solution
5 hours ago - last edited 5 hours ago

Hi @Rexie 

Thanks for posting in our business forum.

Examine your network and VIGI services.

I am seeing it working fine on my end. The NVR is located in the EU.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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Re:VIGI cloud appears to be down
3 hours ago
Thank you for reply. I just check it now and it is now working. we have no changes in our network for two separate location and it is now accessible. I cannot is it ViGi problem since i have no proof about it. It is now working as it is.
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#3
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