My OMADA CONTROLLER OC200 V1 IS NOT RESETTING

My Controller is not resetting after i tried factory reset from the website like i usually do , it didn't reset at all , the previous SSID are still there, but all EAP are showing "managed by others" after i bind and setup again, i tried doing it physically but no it doesn't reset. How do i fix this , even now when i try adopting the EAPs it says failed due password and username being incorrect even when the new device username and password is correct
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Hi @Xbit
You were just reset the controller, not the EAP units. They will keep old settings.
Before the reset, did you backup the config file? If yes, you can restore it and manage the EAPs again;
If there is no config file, you may use the old device account to adopt the EAPs, it's the account on the following page:
If you don't have any of above info, you need to factory reset the EAP units to manage them.
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Hi @Xbit
You were just reset the controller, not the EAP units. They will keep old settings.
Before the reset, did you backup the config file? If yes, you can restore it and manage the EAPs again;
If there is no config file, you may use the old device account to adopt the EAPs, it's the account on the following page:
If you don't have any of above info, you need to factory reset the EAP units to manage them.
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@joeterror my issue is how do i delete the old SSID created before i reset the controller the first, because they are still there and i cant even access or change their password or voucher. How do i delete those SSID , each time i factory reset the controller before they always disappear but now they are still there.
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@Vincent-TP my issue is how do i delete the old SSID created before i reset the controller the first, because they are still there and i cant even access or change their password or voucher. How do i delete those SSID , each time i factory reset the controller before they always disappear but now they are still there.
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