My OMADA CONTROLLER OC200 V1 IS NOT RESETTING

My OMADA CONTROLLER OC200 V1 IS NOT RESETTING

My OMADA CONTROLLER OC200 V1 IS NOT RESETTING
My OMADA CONTROLLER OC200 V1 IS NOT RESETTING
20 hours ago - last edited 9 hours ago
Model: OC200  
Hardware Version: V1
Firmware Version:

My Controller is not resetting after i tried factory reset from the website like i usually do , it didn't reset at all , the previous SSID are still there, but all EAP are showing "managed by others" after i bind and setup again, i tried doing it physically but no it doesn't reset. How do i fix this , even now when i try adopting the EAPs it says failed due password and username being incorrect even when the new device username and password is correct 

  0      
  0      
#1
Options
1 Accepted Solution
Re:My OMADA CONTROLLER OC200 V1 IS NOT RESETTING -Solution
9 hours ago - last edited 9 hours ago

Hi  @Xbit 

 

You were just reset the controller, not the EAP units. They will keep old settings.

 

Before the reset, did you backup the config file? If yes, you can restore it and manage the EAPs again;

 

 

If there is no config file, you may use the old device account to adopt the EAPs, it's the account on the following page:

 

If you don't have any of above info, you need to factory reset the EAP units to manage them.

Recommended Solution
  0  
  0  
#2
Options
4 Reply
Re:My OMADA CONTROLLER OC200 V1 IS NOT RESETTING -Solution
9 hours ago - last edited 9 hours ago

Hi  @Xbit 

 

You were just reset the controller, not the EAP units. They will keep old settings.

 

Before the reset, did you backup the config file? If yes, you can restore it and manage the EAPs again;

 

 

If there is no config file, you may use the old device account to adopt the EAPs, it's the account on the following page:

 

If you don't have any of above info, you need to factory reset the EAP units to manage them.

Recommended Solution
  0  
  0  
#2
Options
Re:My OMADA CONTROLLER OC200 V1 IS NOT RESETTING
8 hours ago
Reset all the devices ie all access points with a pin then you can adopt them and then use the password on the OC
  0  
  0  
#3
Options
Re:My OMADA CONTROLLER OC200 V1 IS NOT RESETTING
7 hours ago

  @joeterror my issue is how do i delete the old SSID created before i reset the controller the first, because they are still there and i cant even access or change their password or voucher. How do i delete those SSID , each time i factory reset the controller before they always disappear but now they are still there.

  0  
  0  
#4
Options
Re:My OMADA CONTROLLER OC200 V1 IS NOT RESETTING
7 hours ago

  @Vincent-TP    my issue is how do i delete the old SSID created before i reset the controller the first, because they are still there and i cant even access or change their password or voucher. How do i delete those SSID , each time i factory reset the controller before they always disappear but now they are still there.

  0  
  0  
#5
Options