TL-SG3452 won't boot after power loss, needen firmware recovery

TL-SG3452 won't boot after power loss, needen firmware recovery

TL-SG3452 won't boot after power loss, needen firmware recovery
TL-SG3452 won't boot after power loss, needen firmware recovery
2025-03-04 10:00:51 - last edited 2025-03-05 01:48:30
Model: TL-SG3452  
Hardware Version: V1
Firmware Version: 20230206
Hi, my switch stopped working after a sudden power outage. It won't start, I only see the following message in the console. 

 

Begin to startup system, please wait a moment...

Starting kernel ...

L2:(tp_fdb_init)line885, RTL8380 ERROR=3
L2:(adFdbInit)line1585, RTL8380 ERROR=3

 

 

In "BootUtil" mode I have 6 commands to choose from, unfortunately none of them work. How can I fix it? How do I upload a new .bin file to it?

 

Hit any key to stop autoboot:  0
                **********************************************
                *         TP-Link  BOOTUTIL(v1.0.0)          *
                **********************************************
                Copyright (c) 2021 TP-Link Corporation Limited
                Create Date: May 14 2021 - 22:36:15

   Boot Menu
0  - Print this boot menu
1  - Reboot
2  - Reset
3  - Start
4  - Activate Backup Image
5  - Display image(s) info
6  - Password recovery

Enter your choice(0-6)

tplink>    5
Images in system:
index  Attribute  Size        Filename
-----  ---------  ----------  ---------------------
1      (b)        10485760    image1.bin
2      (*)        10485760    image2.bin
-----  ---------  ----------  ---------------------

(*) - with the Startup attribute
(b) - with the Backup attribute
tplink> 1
Are you sure to reboot the device?[Y/N]:y
rebooting...

Hit any key to stop autoboot:  0
Erasing SPI flash...Writing to SPI flash...done

Begin to startup system, please wait a moment...

Starting kernel ...

L2:(tp_fdb_init)line885, RTL8380 ERROR=3
L2:(adFdbInit)line1585, RTL8380 ERROR=3

  0      
  0      
#1
Options
1 Accepted Solution
Re:TL-SG3452 won't boot after power loss, needen firmware recovery-Solution
2025-03-05 01:48:27 - last edited 2025-03-05 02:24:14

Hi @Tomson_ER 

Thanks for posting in our business forum.

Power outages leading to hardware failures are not covered by warranty.

This looks like the chipset got fried/malfunctioned due to the power cut.

You might wanna consult your local support team and refer to the RMA policy in your region.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
Recommended Solution
  1  
  1  
#2
Options
1 Reply
Re:TL-SG3452 won't boot after power loss, needen firmware recovery-Solution
2025-03-05 01:48:27 - last edited 2025-03-05 02:24:14

Hi @Tomson_ER 

Thanks for posting in our business forum.

Power outages leading to hardware failures are not covered by warranty.

This looks like the chipset got fried/malfunctioned due to the power cut.

You might wanna consult your local support team and refer to the RMA policy in your region.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
Recommended Solution
  1  
  1  
#2
Options