Non certified cameras
Whats the story behind "non certified" cameras!!?
I had my Hikvision cameras (ONVIF enabled) connected to this NVR and 2 cameras were detected out of 3.
The problem was, I was stuck at the credentials screen.
Despite keying in the correct username and password, the NVR wouldnt let me access - It said wrong username / password.
After lots of calls with the tech support team (they remotly accessed the NVR) and managed to connect the 3rd camera too the the NVR screen.
After changing the server ports multiple times, he finally managed to stream all the three cameras. The problem is, the NVR "looses it memory" in case of a power failure!!
The 3rd camera goes back to the "non certified" camera mode!!
What is the real cause here? Is TP LInk NVR meant for TP cameras only!!???
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Hi @nevinjohn
Thanks for posting in our business forum.
Not certified equals an error telling you that the camera is not connected or username and password you've input on the NVR interface fail the authentication.
Not certified does not mean a problem with the ONVIF.
For any problems like this, I would recommend a check on the power supply and cable. These matter in getting a stable camera working. And allowing the connection to go through properly.
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Hi @nevinjohn
Thanks for posting in our business forum.
Not certified equals an error telling you that the camera is not connected or username and password you've input on the NVR interface fail the authentication.
Not certified does not mean a problem with the ONVIF.
For any problems like this, I would recommend a check on the power supply and cable. These matter in getting a stable camera working. And allowing the connection to go through properly.
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I can still access that third camera with 'Hik-connect' (streaming app from Hikvision) and can see the feed.
If this was a problem with the power / data cables, it shouldn't work for Hikconnect too isnt it?
Infact, I was speaking to the tech support and all he did was changing ports and fix the issue.
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Hi @nevinjohn
Thanks for posting in our business forum.
nevinjohn wrote
I can still access that third camera with 'Hik-connect' (streaming app from Hikvision) and can see the feed.
If this was a problem with the power / data cables, it shouldn't work for Hikconnect too isnt it?
Infact, I was speaking to the tech support and all he did was changing ports and fix the issue.
I actually consulted with the dev with this error. The error of this for us, internally, code-level, means the connection is lost/not established/not received, which could mean packet loss for the camera and the software system(the ports for linking the camera). And it does not resend it until a reconnection or the connection recovers.
I assume you might get the same successful result by reconnecting to the same port. Yank it out and plug back in. That'll also reconnect the camera to proper status. I assume. The ports are the same. But the action to take it out from the port and connect back will initiate the connection again.
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