Hi @Frex 

Thanks for posting in our business forum.

Frex wrote

Hello,

 

I am trying to add an RTSP stream by entering domain for example: subdomain.domain.com.

But it doesn't work. It works by entering IP-Address but not Domain-address.  When trying i get "No internet connection". There is no connection problems because it works in another NVR.

 

Any suggestions?

 

Thank you in advance! 

 

 

 

 

 

 

If you add a domain, you gotta make sure you have Internet before you do that. Domain requires DNS resolution. Without DNS resolution, that domain means nothing.

Hi @Frex 

Thanks for posting in our business forum.

Frex wrote

  @Clive_A 

 

Hello,

 

As i wrote before there is no problem with internet because it works with a IP-address. 

Ping this domain, and what's the reply? Does it match the destination you expect for?

As you said the Internet works, and the IP works, add it via IP, go the web via the domain, which is resolved to camera IP, will you be able to watch live from the domain access?

Provide the screenshots for each step. Mosaic the last parts of the IP.