OC200 Application Analytics, missing "Users" link

OC200 Application Analytics, missing "Users" link

OC200 Application Analytics, missing "Users" link
OC200 Application Analytics, missing "Users" link
a week ago - last edited a week ago
Model: OC200  
Hardware Version: V2
Firmware Version: 5.15.8.12

I recently switched from a software controller to OC200 hardware controller. I have noticed that the Application Analytics feature has less features on the OC200 than the software controller has.

 

Specifically, the "Users" category with per-device traffic breakdown is missing.

 

OC200:

OC200

  

Software controller:

 

 

Is this intentional? I can not find anywhere on the controller type comparisons that the OC200 hardware controller is feature-gimped compared to SW controller, so this was an unwelcome surprise :-/.

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#1
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Re:OC200 Application Analytics, missing "Users" link-Solution
a week ago - last edited a week ago

 Hi @porten 

 

Please have a look at the following post:

 

Enabled DPI but users tab missing

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#2
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Re:OC200 Application Analytics, missing "Users" link-Solution
a week ago - last edited a week ago

 Hi @porten 

 

Please have a look at the following post:

 

Enabled DPI but users tab missing

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Re:OC200 Application Analytics, missing "Users" link
a week ago

  @Vincent-TP 

Thanks for clearing this up. You should make it clear in the OC200/OC300 material that the hardware controllers do not offer the same features as the software controller. Would have saved me a purchase & return.

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Re:OC200 Application Analytics, missing "Users" link
a week ago

  @porten 

 

We apologize for any confusion that may have arisen from the documentation. We will take your feedback into consideration and work on improving the clarity of our documentation to better inform users about the differences between the hardware and software controllers.

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