Hi  @Galli 

You may refer to the following troubleshooting steps:

1. Verify Internet Connection

• Ensure that your OC200 v2.0 has a stable internet connection. Check the network settings to make sure it is connected to the correct Wi-Fi network.

• Try accessing other online services from the device to confirm that the internet connection is working properly.

2. Firmware Updates

• Ensure that your OC200 v2.0 is running the latest firmware version. The firmware version you mentioned is 2.17.6 Build 20241101 Rel.44787. It's not the latest one.

3. Check Cloud Account Settings

• Ensure that your TP-Link Cloud account is active and accessible. Log in to your TP-Link Cloud account through the web interface or the TP-Link app to verify that there are no issues with the account itself.

4. Factory Reset

• Since you mentioned that you have already performed a reset, let's ensure that it was done correctly.

• To perform a factory reset, press and hold the reset button on the device for about 10 seconds. This will restore the device to its default settings.

• After the reset, wait for the device to reboot and then try to bind it to the cloud again.

5. Check for Network Restrictions

• Ensure that there are no network restrictions or firewalls blocking the device from connecting to the TP-Link Cloud. This could include router settings or security software on your network.

• Temporarily disable any firewalls or security software to see if they are causing the issue.