Issues with setting up Omada network using a ER707-M2 gateway

Issues with setting up Omada network using a ER707-M2 gateway

Issues with setting up Omada network using a ER707-M2 gateway
Issues with setting up Omada network using a ER707-M2 gateway
Yesterday
Model: ER707-M2  
Hardware Version: V2
Firmware Version: 1.2

 

I've set up the hardware as per the above topology and installed the Omada software controller on my Synology NAS. I  can see the ER707-M2 in the Omada controller, which I have adopted. I've run into 3 issues, which may or may not be connected:

 

  1. I cannot connect to the default SSID of either of the EAP650s. I can see the default SSID in my phone's WIFI section but it gets stuck while connecting.
  2. There is no internet access for my Desktop PC.
  3. I cannot see any of the other devices (ie. the TL-SG105-M2 switch or the APs) in the Omada controller, I only see the ER707-M2.

 

I've tried to update the firmware of the ER707-M2 (downloaded from https://community.tp-link.com/en/business/forum/topic/718232) but I received an error message on the Omada controller:

 

 

I've also tried resetting the ER707-M2 to factory settings, rebooting all of the hardware, etc. But nothing works.

 

Any help is most appreciated.

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#1
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4 Reply
Re:Issues with setting up Omada network using a ER707-M2 gateway
Yesterday

Hi @arife35,

 

The link to the firmware looked like a pre-release (beta) so it's not going to be visible by default; I doubt it's a firmware issue anyway.  I'm assuming that everything is factory defaulted (no vlans in use).  I think items 1-3 are all related.  Based on the information provided, I'm guessing that the gateway's default interface is not enabled on the ports connected to the switch and the 650.  If you can share more details about the er707's interface's configuration and the ports what ports your using for the modem, NAS, AP and switch it would help.

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#2
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Re:Issues with setting up Omada network using a ER707-M2 gateway
16 hours ago

  @D-C How do I collect details of the ER707-M2's configuration? Is there a specific page / tab in the Omada Controller Web App that I should go to?

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#3
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Re:Issues with setting up Omada network using a ER707-M2 gateway
7 hours ago - last edited 6 hours ago

  @D-C 

 

Modem connected to WAN/Port 1 of the ER707-M2.

 

LAN/Port 2 of ER707-M2 connected to Port 1 of EAP650-Desktop

LAN/Port 4 of ER707-M2 connected to Port 1 of TL-SG105-M2 Switch

LAN/Port 5 of ER707-M2 connected to Synology NAS

 

LAN/Port 2 of the TL-SG105-M2 switch connected to Desktop PC

LAN/Port 3 of the TL-SG105-M2 switch connected to Port 1 of second EAP650-Desktop

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#4
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Re:Issues with setting up Omada network using a ER707-M2 gateway
3 hours ago

@arife35, in the controller, once you select the site, look in Settings->LAN.  If this is all new, you should only see one interface.  Click the edit icon to see the config.

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#5
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