-41018 Unauth failed, try again when network recover.

-41018 Unauth failed, try again when network recover.

-41018 Unauth failed, try again when network recover.
-41018 Unauth failed, try again when network recover.
2 weeks ago - last edited 2 weeks ago

Greetings TPLink Community,

 

Do you happen to encounter this error -41018 when un-authorizing an client?

Most of the times un-auth is speedy, but when this happens, it is making my controller really slow, although I am not reaching more than 20% of my CPU process.

 

SDN Controller

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Re: -41018 Unauth failed, try again when network recover.-Solution
2 weeks ago - last edited 2 weeks ago

Hi  @Ruu 

 

The error -41018 typically indicates an authentication failure, which in this case is occurring when you try to unauthorize a client. This can happen due to various reasons, including network connectivity issues, controller configuration problems, or temporary glitches.

 

Troubleshooting Steps

1. Check Network Connectivity

  • Ensure that your SDN Controller has a stable network connection. Intermittent connectivity issues can cause such errors.

  • Verify that there are no firewall rules or network policies blocking the communication between the controller and the client.

2. Client Status

  • Ensure that the client you are trying to unauthorize is correctly connected and recognized by the controller.

  • Sometimes, clients might be in a state where they cannot be properly unauthenticated due to a previous error or timeout.

3. Firmware and Software Updates

  • Ensure that your SDN Controller and all associated devices are running the latest firmware and software versions.

4. Controller Performance

  • Although you mentioned that your CPU usage is not exceeding 20%, it’s still worth monitoring the overall performance of the controller.

  • Ensure that there are no other processes or tasks running in the background that might be affecting the controller’s responsiveness.

5. Retry the Operation

  • Sometimes, simply retrying the unauthorization operation after a short period can resolve the issue. Temporary glitches can cause such errors, and a retry might succeed.

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Re: -41018 Unauth failed, try again when network recover.-Solution
2 weeks ago - last edited 2 weeks ago

Hi  @Ruu 

 

The error -41018 typically indicates an authentication failure, which in this case is occurring when you try to unauthorize a client. This can happen due to various reasons, including network connectivity issues, controller configuration problems, or temporary glitches.

 

Troubleshooting Steps

1. Check Network Connectivity

  • Ensure that your SDN Controller has a stable network connection. Intermittent connectivity issues can cause such errors.

  • Verify that there are no firewall rules or network policies blocking the communication between the controller and the client.

2. Client Status

  • Ensure that the client you are trying to unauthorize is correctly connected and recognized by the controller.

  • Sometimes, clients might be in a state where they cannot be properly unauthenticated due to a previous error or timeout.

3. Firmware and Software Updates

  • Ensure that your SDN Controller and all associated devices are running the latest firmware and software versions.

4. Controller Performance

  • Although you mentioned that your CPU usage is not exceeding 20%, it’s still worth monitoring the overall performance of the controller.

  • Ensure that there are no other processes or tasks running in the background that might be affecting the controller’s responsiveness.

5. Retry the Operation

  • Sometimes, simply retrying the unauthorization operation after a short period can resolve the issue. Temporary glitches can cause such errors, and a retry might succeed.

Recommended Solution
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#2
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