Packet loss on WAN ER7412m2

Hi,
Im new in Omada hardware. Im bought ER7412m2 and change my old mikrotik. I use mobile data modem in Tmobile Poland. Its ODU 5g custom tmobile model. In my case I use APN data to public IP set VLAN ID and other VLAN ID to apn internet. So I configure WAN as dynamic data, VLAN and connect. I gave IP, mask and gateway and its fine. But when I use diagnostic ping 1.1.1.1 I have 40% packet loss, 60% and 0%. I try MTU 1500 and 1492 and is the same effect. Whats going on? Best Regards
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content

Thanks for posting in our business forum.
4/5G celluar? It could be a signal issue.
You might wanna reposition the device for a better signal reception and test it again.
- Copy Link
- Report Inappropriate Content
@monteros_007 I use 5G T-mobile ODU router and I have 2 APN's for internet I user VLAN 100 (its no public IP) and ping its ok please look, signal its no problem:
And when I use APN data for own IP, please look:
- Copy Link
- Report Inappropriate Content
@Clive_A Signal its very strange another I tested on Mikrotik and packet loss does not occur.
Ping statistics for 1.1.1.1:
Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 44ms, Maximum = 72ms, Average = 52ms
- Copy Link
- Report Inappropriate Content
Thanks for posting in our business forum.
monteros_007 wrote
@Clive_A Signal its very strange another I tested on Mikrotik and packet loss does not occur.
Ping statistics for 1.1.1.1:
Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 44ms, Maximum = 72ms, Average = 52ms
Does this result come from the APN data that you had an issue with ER7412-M2?
With a computer to test the ping and Omada router connected, will this high-loss issue persist?
- Copy Link
- Report Inappropriate Content
This the same settings APN data on mikrotik and tplink.
think: In mikrotik I use untagged vlan port but when I use untagged port in tplink he's change to tagged port. Do you think that's maybe is case?
- Copy Link
- Report Inappropriate Content
Thanks for posting in our business forum.
monteros_007 wrote
This the same settings APN data on mikrotik and tplink.
think: In mikrotik I use untagged vlan port but when I use untagged port in tplink he's change to tagged port. Do you think that's maybe is case?
Could be. But to my knowledge, if it does not work as a tagged port, it will fail to link to the connection phase, instead of randomly dropping your packets.
Do you have a config screenshot on how you configure your WAN? If you don't enable VLAN ID, your WAN is not set to be a tagged port.
- Copy Link
- Report Inappropriate Content

Information
Helpful: 0
Views: 190
Replies: 6
Voters 0
No one has voted for it yet.