Business Community > WiFi > issues with firmware for EAP230-Wall "3.2.3 Build 20240815 Rel. 33684"
< WiFi

issues with firmware for EAP230-Wall "3.2.3 Build 20240815 Rel. 33684"

issues with firmware for EAP230-Wall "3.2.3 Build 20240815 Rel. 33684"

issues with firmware for EAP230-Wall "3.2.3 Build 20240815 Rel. 33684"
issues with firmware for EAP230-Wall "3.2.3 Build 20240815 Rel. 33684"
2025-01-20 15:01:23
Tags: #Firmware Update
Model: EAP230-Wall  
Hardware Version: V1
Firmware Version: 3.2.3

Dear TP-Link Support Team,

I recently upgraded my EAP230 AP's to the newest Firmware (3.2.3 Build 20240815 Rel. 33684).

After the upgrade i have massive troubles connecting to hidden SSIDS.

All my Smartphones does not Connect to the hidden SSID at all. If i leave the Smartphones for a few hours, there is a chance (50%) that the devices are connecting to the ssid.

 

I downgraded to v 3.1.1. -> absolutely no problem with this version.

 

how can i resolve that issue?

is this a known bug?

 

best regards

  0      
 
  0      
 
#1
Options
4 Reply
Re:issues with firmware for EAP230-Wall "3.2.3 Build 20240815 Rel. 33684"
2025-01-21 07:17:57

Hi  @WahlFisch 

 

Do you have a controller?

 

Apart from the hidden SSID, is there any other change on this SSID?

 

Is this issue happening on all of your wireless clients?

Wish you a happy life and smooth network usage!  >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
  0  
  0  
#2
Options
Re:issues with firmware for EAP230-Wall "3.2.3 Build 20240815 Rel. 33684"
2025-01-22 09:25:54

  @Vincent-TP Yes, the AP's are adopted to a (software) controller (ubuntu server) - installed the newest version of omada controller

 

There are no other changes on the ssid.....

 

it looks like all devices are affected, which are moving around in the area - devices which have to roam (tablets, smartphones,..)

If i leave the device (for example my smartphone) at one place for about 30 Minutes - it connects to the ssid again....

 

 

 

i went back to firmware 3.1.1 -> now everything is working fine again...

  0  
  0  
#3
Options
Re:issues with firmware for EAP230-Wall "3.2.3 Build 20240815 Rel. 33684"
2025-01-23 03:17:57

Hi  @WahlFisch 

 

Do you mean this only happens when devices are trying to roam between different EAPs?

How many EAP units do you have? Are they all EAP230-wall? Are they all having this issue?

 

In the meantime, I created a support ticket for you, the case ID is TKID250148765. Please check your inbox and reply it.

Wish you a happy life and smooth network usage!  >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
  0  
  0  
#4
Options
Re:issues with firmware for EAP230-Wall "3.2.3 Build 20240815 Rel. 33684"
2025-01-23 08:39:24

  @Vincent-TP Yes, it looks like that is has something to do with roaming. in general the whole wifi network was feeling unstable and slow...

 

i have 5 EAP-230 Wall AP's in use -> All had that issue with FW 3.2.3.

 

As i already described, i rolled back to FW 3.1.1 -> everything is working fine with that

  0  
  0  
#5
Options

Information

Helpful: 0

Views: 227

Replies: 4

Tags

Firmware Update
Related Articles
EAP230-Wall V1 3.2.0 build: Is it ever becoming official?
463 0
EAP230-Wall - When it's getting advanced features ?
454 0
EAP230-wall shows no clients, no channels, no traffic
1160 0
 EAP230-Wall POE and speed
574 0
 Issues connecting to EAP230
390 0
 EAP230 connectivity issues
889 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.