EAP783_V1_1.1.90 Beta Firmware (Released on 17th Jan, 2025)

EAP783_V1_1.1.90 Beta Firmware (Released on 17th Jan, 2025)

19 Reply
Re:EAP783_V1_1.1.90 Beta Firmware (Released on 17th Jan, 2025)
Thursday

  @Vincent-TP 

 

i can report the same thing after flashing new firmware.

I suspect it has something to do with the 6ghz band. for now i have disabled it to see if it Stops.

 

im on omada, how to pull the logs from the AP?

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#12
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Re:EAP783_V1_1.1.90 Beta Firmware (Released on 17th Jan, 2025)
Thursday

I have not experienced connection dropouts with the new firmware, but I feel like I've noticed the 6 GHz band is not being utilized as often with 7 (MLO) and 6E clients. This is very anecdotal though.

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#13
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Re:EAP783_V1_1.1.90 Beta Firmware (Released on 17th Jan, 2025)
Thursday

I've been experiencing the intermittent disconnects. In my case, I've noticed it on my iPad and iPhone on 5GHz. They eventually reconnect after about a minute. 

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#14
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Re:EAP783_V1_1.1.90 Beta Firmware (Released on 17th Jan, 2025)
Thursday
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#15
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Re:EAP783_V1_1.1.90 Beta Firmware (Released on 17th Jan, 2025)
Friday

Hi  @b101 

 

Thanks for your feedback.

 

There is little info you could find from the log.

 

I had create a ticket for your to gather more info, please kindly check your email inbox. The case ID is TKID250313850.

b101 wrote

  @Vincent-TP 

 

i can report the same thing after flashing new firmware.

I suspect it has something to do with the 6ghz band. for now i have disabled it to see if it Stops.

 

im on omada, how to pull the logs from the AP?

 

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#16
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Re:EAP783_V1_1.1.90 Beta Firmware (Released on 17th Jan, 2025)
Friday

  @the901 

 

Thanks for your feedback.

To locate the issue, would you please give us more info. I had create a ticket to collect the info, please kindly check your email inbox and the case ID is TKID250313857.

 

the901 wrote

I've been experiencing the intermittent disconnects. In my case, I've noticed it on my iPad and iPhone on 5GHz. They eventually reconnect after about a minute. 

 

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#17
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Re:EAP783_V1_1.1.90 Beta Firmware (Released on 17th Jan, 2025)
Friday

Hi  @MrAdministrator 

 

Thanks for your feedback.

To locate the issue, would you please give us more info. I had create a ticket to collect the info, please kindly check your email inbox and the case ID is  TKID250313846

 

MrAdministrator wrote

Vincent-TP wrote

Hi  @mrmbman 

 

Could you please give us more details about the intermittent connection issues?

For example, when the issue happened, all clients connecting to this EAP lose Internet access?

How often will the issue happen?

mrmbman wrote

  @Vincent-TP 

After a few days on this beta firmware, I start having intermittent connection issues.  A restart seems to solve it.  At least for a few days.  When will the final 'stable' version be coming out? 

 

  @Vincent-TP

I've also been having intermittent disconnect issues - multiple clients are disconnected from the AP for around 30-60 seconds (both my phone and PC disconnected at the same time), seems to occur maybe every day or every other day - It's hard to tell, because there's nothing meaningful logged in the omada controller.

No disconnection issues of any kind prior to upgrading the firmware - it was rock solid.

 

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#18
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Re:EAP783_V1_1.1.90 Beta Firmware (Released on 17th Jan, 2025)
11 hours ago

  @Vincent-TP 

Please resend the email. 

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#19
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Re:EAP783_V1_1.1.90 Beta Firmware (Released on 17th Jan, 2025)
10 hours ago

  @the901 

done, looking forward for your reply.

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#20
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