EAP610 Random Reboots & Clients all on one AP

EAP610 Random Reboots & Clients all on one AP

EAP610 Random Reboots & Clients all on one AP
EAP610 Random Reboots & Clients all on one AP
Wednesday
Model: EAP610  
Hardware Version: V3
Firmware Version: 1.5.0

I have 2 EAP610s managed by an Omada Controller v5.15.6.7.   However this issue also happened with the previous 5.14.x controller.

 

Essentially, these two APs will randomly stop accepting clients and all clients move to one or the other.  I then also have issues where both APs will randomly reboot.  Sometimes, they both get so hungup that neither will accept clients and I have to power cycle them manually.

Anyone else experiencing this?  This is in a 2100sqft 2-story home.  Each AP is on their own channel for 5 and 2.4 bands.  I have a combination of SSIDs with dedicated VLANS using PSK and a couple SSIDs using DPSK for VLAN assignments.

When I upgraded to 5.15.6.7 of the controller I did from a fresh install of Ubuntu 22.04 and just re-imported my backup config to the new controller.  I am thinking this is something in the firmware on these APs and just not been reported as an issue as it might be related to DPSK which I think many don't use.

 

I also have not seen any beta release of the firmware for the EAP610 that I could try.

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Re:EAP610 Random Reboots & Clients all on one AP
Wednesday

I just power cycled both APs.  One had no clients connected and I could not force one on to it.  After reboot, clients balanced between them and are connected to the best AP based on signal now.

 

I did take the troubleshooting logs from both before rebooting so if someone from TP-Link wants to reach out to me I can provide those logs.

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Re:EAP610 Random Reboots & Clients all on one AP
Thursday

Hi  @RickRick123 

 

How many wireless clients are connecting to the network in total?

 

It is possible that there is too much network traffic and the EAP units need to reboot to clear the cache.

 

What's more, how many SSIDs and VLANs did you configure in total?

 

In the meantime, you may refer to the following to run some wireless optimization:

How to optimize wireless performance of EAP products

Wish you a happy life and smooth network usage! 
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