Device Adoption Failed Because the Device does not Respond to Adopt Commands

Device Adoption Failed Because the Device does not Respond to Adopt Commands

Device Adoption Failed Because the Device does not Respond to Adopt Commands
Device Adoption Failed Because the Device does not Respond to Adopt Commands
Wednesday - last edited Thursday
Model: EAP225-Outdoor  
Hardware Version: V3
Firmware Version:

Hi I just bought an EAP225 Outdoor, the problem is that the device cannot adopt saying "Device Adoption Failed Because the Device does not Respond to Adopt Commands". I'm using a hardware controller. The EAP225 Outdoor will be installed to the GUGEL warehouse. Please see my network diagram for your reference. Thank you in Advance.

Network Diagram

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Re:Device Adoption Failed Because the Device does not Respond to Adopt Commands-Solution
Wednesday - last edited Thursday

  @Chieku 

 

make sure the access point has access to these ports on the controller
UDP 29810
TCP 29811-29816

if it does then you should be able to adopt

Try and connect the access point to the same switch as the Omada controller and see if you can adopt then.

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Re:Device Adoption Failed Because the Device does not Respond to Adopt Commands-Solution
Wednesday - last edited Thursday

  @Chieku 

 

make sure the access point has access to these ports on the controller
UDP 29810
TCP 29811-29816

if it does then you should be able to adopt

Try and connect the access point to the same switch as the Omada controller and see if you can adopt then.

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Re:Device Adoption Failed Because the Device does not Respond to Adopt Commands
Yesterday

  @MR.S 

 

Hi thank you for your reply.

 

I don't know why but it suddenly connected to the controller, I just keep pressing the retry button after the error.

 

 

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