Enabled DPI but users tab missing

Enabled DPI but users tab missing

Enabled DPI but users tab missing
Enabled DPI but users tab missing
2025-01-08 13:23:45 - last edited 2025-01-10 02:51:59
Model: OC300  
Hardware Version: V1
Firmware Version: 1.26.6 Build 20241101 Rel.41385

Hi all,

 

We just enabled the deep packet inspection feature on our work site, and we can see traffic is being recorded as we can see on the screenshot:

 

BUT we cannot see who is generating the traffic, after searching we noticed that we are lacking the "users" tab. 

these are the setting we have for the DPI

 

besides the OC300 we also use as a router an ER8411.

 

In an other site with an OC200 v1 1.33.5 Build 20241211 Rel.56151 and an ER707 we also have the same behavior with missing "users" tab.

 

Thank you for your help

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#1
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1 Accepted Solution
Re:Enabled DPI but users tab missing-Solution
2025-01-10 02:51:55 - last edited 2025-01-10 02:51:59

Hi  @yp3pa_1958 

 

We didn't add this tab/feature on hardware controllers for performance reasons. Thanks.

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#2
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Re:Enabled DPI but users tab missing-Solution
2025-01-10 02:51:55 - last edited 2025-01-10 02:51:59

Hi  @yp3pa_1958 

 

We didn't add this tab/feature on hardware controllers for performance reasons. Thanks.

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#2
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Re:Enabled DPI but users tab missing
2025-01-10 13:04:47

  @Vincent-TP 

 

Hi,

 

Thanks for the reply, is it the case for all OC controlers or just OC300 and smaller models?

 

Thanks

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#3
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Re:Enabled DPI but users tab missing
2025-01-12 14:37:51

  @Vincent-TP Is there any chance the tab will be added in the future?

HW Controller: OC300 1.0 Router: ER707-M2 v1.0 Switch: SG3428X v1.30 APs: EAP650(EU) v1.0, EAP683 UR(EU) v1.0
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#5
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Re:Enabled DPI but users tab missing
2025-01-13 01:43:20

Hi  @yp3pa_1958 

 

It's for all hardware controllers. 

We don't have a plan to add it in the future. This is limited by the hardware performance.

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#6
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Re:Enabled DPI but users tab missing
2025-02-27 11:53:11
i just bought new hardware controller OC version to get new UI and new firmware feature and this detailed statistic thing i very like can access from iPad monitoring user usage thing, moving from linux version to hardware version, and you remove it 😂😂😂 great!! i have to downgrade to older UI just for this feature
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#7
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Re:Enabled DPI but users tab missing
2 weeks ago - last edited 2 weeks ago

I'm also very interested in this feature. Would a raspberry PI 4 with 4gb RAM meet the hardware requirements for software controller? @Vincent-TP 

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#8
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Re:Enabled DPI but users tab missing
2 weeks ago

Hi  @Wombatt 

 

Yes. You may refer to the following posts:

Omada SDN on Raspberry pi

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#9
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Re:Enabled DPI but users tab missing
Friday

  @yp3pa_1958 
Hey so,

 

have you seen anyway to get back this functionality? 

 

Any advice would be helpful

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#10
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Re:Enabled DPI but users tab missing
Friday

  @deadmau5 

 

I returned my OC200 and setup a software controller on raspberry PI 5 . I now have the Users tab.

 

Overall I'm very happy about it. The rpi5 runs circles around the oc200. Much faster

 

The only tricky part with the migration was that the latest stable version of the software controller is more recent than the OC200 firmware. I had to do a manual firmware update on my OC200 with the firmware from this thread

 

https://community.tp-link.com/en/business/forum/topic/745920

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#11
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Re:Enabled DPI but users tab missing
Saturday

  @Wombatt 

 

Got it, that helps a lot to know. I thought i needed a PC to be setup so it was powerful enough.

 

Is there anything i need to know from migrating from the OC200 to the raspberry pi?

 

Do you need to setup anything specifically telling if the software fails, it needs to reboot back into the software? How do you configure this or is it a premade thing? 

 

Thanks 

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#12
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