EAP623 is permanently isolated

EAP623 is permanently isolated

EAP623 is permanently isolated
EAP623 is permanently isolated
a week ago
Model: EAP625-Outdoor HD  
Hardware Version: V1
Firmware Version: 1.3.1

Hello,

 

we have 3x EAP623-Outdoor HD hanging in a public square in our town. The model was not selectable here, hence 625.

 

The first AP is connected to the PoE switch via LAN. The second AP connects to the first AP via WIfi and the third AP is then connected to the second one via cable.

 

Now the second and third APs are constantly isolating themselves and then the entire free WLAN collapses. Why is this the case?

 

How can I resolve this? Only by rebooting?

 

What can I do to prevent this in future? This must not happen. The controller is an OC300 with the latest firmware.

 

BR Tim

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Re:EAP623 is permanently isolated
a week ago

Hi @TW_EPC 

 

Omada Mesh is used to establish a wireless network or expand a wired network through a wireless connection. We can use Omada EAP products to build a mesh network for indoor and outdoor places together. If the mesh network is unstable, you may refer to the following steps:
    1) Move the Mesh EAP closer to the uplink EAP;
    2) Avoid obstacles and wireless interference between the uplink EAP and mesh EAP;
    3) Change the channel of the uplink EAP, please test on different channels;
    4) Choose different uplink EAP units (If possible).
    5) Make sure the firmware version of the EAP and the controller are up-to-date.

Wish you a happy life and smooth network usage! 
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Re:EAP623 is permanently isolated
a week ago

 

Vincent-TP wrote

Hi @TW_EPC 

 

Omada Mesh is used to establish a wireless network or expand a wired network through a wireless connection. We can use Omada EAP products to build a mesh network for indoor and outdoor places together. If the mesh network is unstable, you may refer to the following steps:
    1) Move the Mesh EAP closer to the uplink EAP;
    2) Avoid obstacles and wireless interference between the uplink EAP and mesh EAP;
    3) Change the channel of the uplink EAP, please test on different channels;
    4) Choose different uplink EAP units (If possible).
    5) Make sure the firmware version of the EAP and the controller are up-to-date.

 

Hello Vincent, 

 

thanks for the answer. That was clear to me.

 

The point is that EAPs keep isolating themselves. The uplink speed in the mesh is fantastic! It could hardly be better. 97%, clear view, nothing in between. 

 

So why do these things always isolate themselves?

 

BR Tim

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