Public IP Incorrectly Reported as the Gateway IP

Public IP Incorrectly Reported as the Gateway IP

Public IP Incorrectly Reported as the Gateway IP
Public IP Incorrectly Reported as the Gateway IP
Thursday - last edited Thursday
Model: ER8411  
Hardware Version: V1
Firmware Version: 1.2.2

I have tried many different solutions but this seems to be a symptom of using the controller. The public IP is reported correctly on the router web-interface but after configuring with the controller the public IP reverts to the same IP address as the gateway. This is only my first site of three that I am setting up and i need to be able to receive the correct IP address. 

 

I have checked multiple sites, forums, videos, and AI and cannot seem to find the answer.

 

If anyone knows of a way to extract the correct IP  from the command line via script? I am using both Ubuntu server and windows server. There is not much documentation on connecting to and using the command line from a server using the console port

 

 

  0      
  0      
#1
Options
1 Accepted Solution
Re:Public IP Incorrectly Reported as the Gateway IP-Solution
Thursday - last edited Thursday

Hi @c_hubz 

Thanks for posting in our business forum.

This is a known issue on the Omada Controller.

The team has added this to the future optimization. Please wait for the update to fix this display error.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
Recommended Solution
  1  
  1  
#2
Options
1 Reply
Re:Public IP Incorrectly Reported as the Gateway IP-Solution
Thursday - last edited Thursday

Hi @c_hubz 

Thanks for posting in our business forum.

This is a known issue on the Omada Controller.

The team has added this to the future optimization. Please wait for the update to fix this display error.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
Recommended Solution
  1  
  1  
#2
Options