Are the support pages broke?

Are the support pages broke?

16 Reply
Re:Are the support pages broke?
23 hours ago

Hi  @Jynx 

 

Thank you for your reply. I had feedback this to our relevant team, and they are working on it.

 

By the way, what if you search for other model numbers, such as ER605, will the same issue occur?

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#12
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Re:Are the support pages broke?
23 hours ago

MR.S wrote

  @Jynx 

 

yes now it's just a blank page, but it's the first time I've had a problem. they're probably working on something

 

  @MR.S 

 

Is the same thing happening on your side?

Did you try the troubleshootings?

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#13
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Re:Are the support pages broke?
23 hours ago

  @Vincent-TP 

 

It's all good again now. There were a couple of hours yesterday when it was just a white page, everything is working again now

 

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#14
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Re:Are the support pages broke?
23 hours ago

  @Vincent-TP My ER605 goes to what I'm guessing is the old site, assuming your switching the support page over to the one not working for me. That one still looks like the below and works fine.

 

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#15
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Re:Are the support pages broke?-Solution
23 hours ago - last edited 18 hours ago
After replying to you about the ER605 I just tried the eap670 again and now its working fine! So they fixed it. Are all products switching over to this newer support page eventually I'm guessing? From tp-link.com to omadanetworks.com I hadn't read any news about it so wasn't sure.
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#16
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Re:Are the support pages broke?
18 hours ago - last edited 18 hours ago

  @Jynx @MR.S 

 

Thanks for your feedback.

 

Yes, we are planning on it, no more details at this moment. 

 

Merry Christmas & Happy New Year!

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#17
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