Issue with TP-Link Omada SM5310-T Transceivers Stopping After 2-3 Days
Hello,
I am encountering a problem with TP-Link Omada SM5310-T transceivers. After 2-3 days of operation, they stop working, and the only way to make them function again is to unplug and reconnect them.
These transceivers are connected to a Ubiquiti USW-Aggregation switch. Other transceivers connected to the same switch work without any issues—this problem seems to affect only the TP-Link units.
What steps can I take to resolve this issue?
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Thanks for posting in our business forum.
We do not guarantee the product may work with other switches. And there is no firmware update to such a hardware unit.
It could be a compatibility issue that never gets fixed. You can try to avoid overheating based on the installation guide and see if there is an improvement.
Or consider getting a different module. We are certain that the module works greatly with/between our products. No tests are performed on any other third-party vendors.
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- Report Inappropriate Content
Thanks for posting in our business forum.
We do not guarantee the product may work with other switches. And there is no firmware update to such a hardware unit.
It could be a compatibility issue that never gets fixed. You can try to avoid overheating based on the installation guide and see if there is an improvement.
Or consider getting a different module. We are certain that the module works greatly with/between our products. No tests are performed on any other third-party vendors.
- Copy Link
- Report Inappropriate Content
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