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mac address problem

hsmo55

2024-12-19 12:57:09 - last edited 2024-12-20 02:59:51

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Registered: 2020-02-04

mac address problem

2024-12-19 12:57:09 - last edited 2024-12-20 02:59:51

Tags: #Controller

Model: OC300

Hardware Version: V1

Firmware Version: 5.14.32.56

iam using hotspot by voucher but i have many mobile will come back to me and thir mobile diconected however still the voucher valid when i check in the system the mac adress change so any one have idea how to solve this problem

thanks

1 Accepted Solution

Vincent-TP

2024-12-20 02:59:45 - last edited 2024-12-20 02:59:51

Posts: 1362

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Registered: 2024-06-22

Re:mac address problem-Solution

2024-12-20 02:59:45 - last edited 2024-12-20 02:59:51

HI @hsmo55

You may turn off the private MAC address feature:

Wish you a happy life and smooth network usage!

Recommended Solution

hsmo55

LV2

2024-12-20 16:00:05

Posts: 20

Helpful: 1

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Registered: 2020-02-04

Re:mac address problem

2024-12-20 16:00:05

i try from some mobile but still coming after few days i have 640 user its very difficult , there any way from the omada to fix this issue

MR.S

LV5

2024-12-20 16:22:45

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Registered: 2018-08-17

Re:mac address problem

2024-12-20 16:22:45

@hsmo55

The mac address should not change after you log in to an ssid, I suspect you are using multiple wlan groups. then you will have problems like this

hsmo55

LV2

2024-12-21 14:11:50

Posts: 20

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Registered: 2020-02-04

Re:mac address problem

2024-12-21 14:11:50

Iam using only 1 wlan Now this my point the mac address i think from the phone but if this like that its a big problem So if omada can authorise bu Ip address i think is better Iam really i don't know what to regarding this issue

mac address problem

mac address problem

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