Pre-Authentication not working

Pre-Authentication not working

Pre-Authentication not working
Pre-Authentication not working
2024-12-18 23:45:43
Hardware Version: V2
Firmware Version:

hey guys am runing a captive portal page but a custom one meaning i uploaded a custom portal page in the custom portal page i added a buy now button which redirects to my web application on a domain name which handles my payments and delivers vouchers to my clients. But however there is one issue when a client  clicks the buy now button it fails to redirect them to the domain name i tried to add the domains under pre-authentication(urls) its fails what can i do

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#1
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6 Reply
Re:Pre-Authentication not working
2024-12-19 06:06:05

  @Toxic-tim 

 

Does the issue only happen on one client, or all clients?

 

If only on certain clients, please let them try with different web browsers, and  clear the cache of the browsers

 

To understand your situation, we need to know the following info:

 

1. The SDN devices you are using, please answer with a screenshot of the Devices page;

2. How did you config the portal, please also send screenshots;

3. A screenshot showing the issue

 

Wish you a happy life and smooth network usage! 
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#2
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Re:Pre-Authentication not working
Sunday

  @Vincent-TP

hey man thanks for the reply

list of items you requested

-SDN devices in my setup

-How i config the portal

- The issue am facing

Caption

 

 

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#3
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Re:Pre-Authentication not working
Sunday - last edited Sunday

  @Vincent-TP 

i will share screenshot of how the portal page looks like with the buy button which redirects to my web application

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#4
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Re:Pre-Authentication not working
Sunday

  @Vincent-TP 

This is the web application the button redirects to 

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#5
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Re:Pre-Authentication not working
Sunday

  @Vincent-TP 

And this is my pre-authentication list

 

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#6
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Re:Pre-Authentication not working
Sunday

  @Vincent-TP 

so this the issue wen i click buy now button it will redirect me to my web application just fine but however on the web application wen i click the button purhase voucher it doesnt redirect me to checkout page which  handles the payment it just fails as seen below yet i included the checkout url on pre-authentication to be allow through

 

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#7
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