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Connection failed. Please refresh your browser and try again.

Connection failed. Please refresh your browser and try again.

Connection failed. Please refresh your browser and try again.

Wednesday

Posts: 5

Helpful: 1

Solutions: 0

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Registered: 2022-04-23

Connection failed. Please refresh your browser and try again.

Wednesday

Tags: #Controller

Model: OC200

Hardware Version: V1

Firmware Version: OC200(UN)_V1_1.32.6 Build 20241101

Hello. This morning, three controllers lost access via the Cloud. It shows the status as online, but when I try to log in, the message "Connection failed. Please refresh your browser and try again" appears. There is no way to check local access. At the same time, all equipment in the network has access to the Internet. Other installations with Omada do not have this problem. Thank you.

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#1

5 Reply

Thursday

Posts: 1178

Helpful: 117

Solutions: 459

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Registered: 2024-06-22

Re:Connection failed. Please refresh your browser and try again.

Thursday

What's the firmware version of the OC200?

Can you access them now?

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#2

LV1

Thursday

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-12-19

Re:Connection failed. Please refresh your browser and try again.

Thursday

@Andrewspan I have the same problem today, is there a problem with the TP-LINK servers?

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#3

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Thursday

Posts: 5

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2022-04-23

Re:Connection failed. Please refresh your browser and try again.

Thursday

Thanks everyone, the problem was with the internet provider, I disconnected the WAN cable and restored access to the controller.

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#4

LV1

Saturday - last edited Saturday

Posts: 4

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Registered: 2024-12-21

Re:Connection failed. Please refresh your browser and try again.

Saturday - last edited Saturday

Hello all, i've same issue, device is cloud connected, i can connect locally but no more from the android app nor the web.

I've reboot my router

controller is connected to a

Model

OC200 1.0

Firmware Version

1.32.6 Build 20241101 Rel.41525

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#5

LV1

Saturday

Posts: 4

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-12-21

Re:Connection failed. Please refresh your browser and try again.

Saturday

No it's working.

Only change I made is remove a setting for NTP setup and back to auto.

After saving and few minutes, Controller was back in android app and cloud access

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#6