can not connect controller from lan when my ISP service is down

can not connect controller from lan when my ISP service is down

can not connect controller from lan when my ISP service is down
can not connect controller from lan when my ISP service is down
2024-12-17 08:47:01 - last edited Wednesday
Model: OC300  
Hardware Version: V1
Firmware Version: 1.26.6 Build 20241101 Rel.41385 (Stable)

When my ISP providers service is down and I try to connect my controller from LAN, I'm getting "request timeout" errors while trying to connect.

 

This started becoming a thing since last firmware update "1.26.6 Build 20241101 Rel.41385 (Stable)".

 

Any ideas?

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#1
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1 Accepted Solution
Re:can not connect controller from lan when my ISP service is down-Solution
2024-12-18 03:19:48 - last edited Wednesday

Hi  @Bonesoul 

 

How did you login to the controller? Via OC300's IP address? Please share with us the error message and include the URL.

 

When there is no internet access, you need to login the controller via local user, not the cloud account.

Wish you a happy life and smooth network usage! 
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#2
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3 Reply
Re:can not connect controller from lan when my ISP service is down-Solution
2024-12-18 03:19:48 - last edited Wednesday

Hi  @Bonesoul 

 

How did you login to the controller? Via OC300's IP address? Please share with us the error message and include the URL.

 

When there is no internet access, you need to login the controller via local user, not the cloud account.

Wish you a happy life and smooth network usage! 
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#2
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Re:can not connect controller from lan when my ISP service is down
3 weeks ago

Yes I did access the controller via local lan ip.

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#3
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Re:can not connect controller from lan when my ISP service is down
3 weeks ago

Hi  @Bonesoul 

 

Did you try clearing the cache of the browser?

Is it convenient to share a screenshot?

 

Will the page be accessible again if the internet of the ISP router recovers?

 

Wish you a happy life and smooth network usage! 
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#4
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