MSP Customers migration

MSP Customers migration

MSP Customers migration
MSP Customers migration
2024-12-16 01:39:38 - last edited 2024-12-16 08:45:09
Tags: #Controller #MSP
Model: OC200  
Hardware Version:
Firmware Version: 5.15.6.7

Hi all, 

Sorry if this question was previously aborted, but i don't see anything about site migration between customer organization in MSP mode. 
My request is the same of this one : https://www.reddit.com/r/TPLink_Omada/comments/1dv5333/site_migration_to_another_customer_same/

 

My installation run on Debian,

 

So, i want to moove Site A, locatated in Customer 1 to Customer 2 (MSP)


I try to export the site configuration, delete the devices and site on Customer 1 to upload in Customer 2 but stil nothing

 

Thank for your help


Best regards

Fabio

 

 

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#1
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1 Accepted Solution
Re:MSP Customers migration-Solution
2024-12-16 08:44:43 - last edited 2024-12-16 08:45:09

Hi  @Fabio_Horizon 

 

Please try try Customer Migration?

 

Wish you a happy life and smooth network usage! 
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#2
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Re:MSP Customers migration-Solution
2024-12-16 08:44:43 - last edited 2024-12-16 08:45:09

Hi  @Fabio_Horizon 

 

Please try try Customer Migration?

 

Wish you a happy life and smooth network usage! 
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#2
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Re:MSP Customers migration
2024-12-16 15:18:34

  @Fabio_Horizon 

I also support the request. The controller migration transfers the entire configuration from the source controller to the new one in MSP mode, but it does not allow you to extract individual sites and assign them to newly created customers.

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#3
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Re:MSP Customers migration
2024-12-16 15:46:43 - last edited 2024-12-16 15:48:38

  @S.T.I. 

 

Have you tried regular site migration?

 

I haven't tested MSP so I don't know if it will work since it's the same server and ip?

 

 

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Re:MSP Customers migration
2024-12-16 16:03:43
Yes, but it doens't work.
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#5
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Re:MSP Customers migration
a week ago

  @Fabio_Horizon I am having the same issue.... Is there a way? Looks like you have to create a new controller... Or delete the old site and import into the new customer.

If there is a better way please let me know.

 

Otherwise MSP mode is only good for new customers, existing ones that were migrated during the MSP change cannot be moved.

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#6
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Re:MSP Customers migration
a week ago

  @Vincent-TP Confirmed this only works if moving to a new controller.  We are trying to move a SITE from one CUSTOMER on the SAME controller.

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#7
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Re:MSP Customers migration
a week ago
Customer 1 Site 1 Customer 2 Moving from Site 1 from Customer 1 to Customer 2 on the same controller.
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#8
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