ER706W interface and IP statistics are horribly wrong

ER706W interface and IP statistics are horribly wrong

ER706W interface and IP statistics are horribly wrong
ER706W interface and IP statistics are horribly wrong
2 weeks ago - last edited a week ago
Model: ER706W  
Hardware Version: V1
Firmware Version: 1.1.2 Build 20240726 Rel.77184(4555)

Hi Community,

 

Recently upgraded TL-R470T+ and got phenomena when traffic statistics is swallowed. A huge chunk of traffic is literally ignored and not accounted anywhere on Interface Statistics/IP Statistics/DPI Statistics. The router is upgraded to the latest firmware revision available on the support page.Running in standalone mode. 

 

To verify the issue, I'd cleared the counters and then downloaded 15GB file using PC connected to router by ethernet (LAN) connection. They were properly accounted on WAN2 (100%) and made a huge (4x) miss for IP/DPI statistics. See screenshot.

 

Never had an issue like this even with home lines of routers. Any ideas?

 

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#1
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1 Accepted Solution
Re:ER706W interface and IP statistics are horribly wrong-Solution
2 weeks ago - last edited a week ago

Hi @Serge9000 

See the explanation in the past:

https://community.tp-link.com/en/business/forum/topic/613834?replyId=1223124

https://community.tp-link.com/en/business/forum/topic/712650

 

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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3 Reply
Re:ER706W interface and IP statistics are horribly wrong-Solution
2 weeks ago - last edited a week ago

Hi @Serge9000 

See the explanation in the past:

https://community.tp-link.com/en/business/forum/topic/613834?replyId=1223124

https://community.tp-link.com/en/business/forum/topic/712650

 

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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Re:ER706W interface and IP statistics are horribly wrong
10 hours ago - last edited 10 hours ago

  @Clive_A 
This is not a solution.

 

https://community.tp-link.com/en/business/forum/topic/613834?replyId=1223124 refer to another router ER605 that costs 30% of what I've paid.

 

https://community.tp-link.com/en/business/forum/topic/712650 refer to yet another router ER7206 (TL-ER7206) that do not suffer from the same bug, according to TP-Link stuff.

Confirmed by the support team, there is no Hardware Offload on the ER7206, so the ER7206 doesn't have the issue.

Please refrain from posting random links.

 

There is yet another discussion on https://community.tp-link.com/en/business/forum/topic/261604 . It says:

It's because that the Hardware Offload is enabled by default on the ER605, the packets are forwarded directly through the hardware rather than through the CPU, which results in an inaccurate statistic.

 

Why I don't accept this as an answer? 

  1. This is a called 'the root cause of the bug' and shouldn't go any further than Jira tickets comments, unless customer requests it. There are no circumstances when 'the root cause of the bug' is accepted as a bugfix.
  2. I really don't care about the details of internal TP-Link software/hardware implementation. Building routers is not my business. If I buy a router for 150 USD, I expect it not to have silly and childish bugs that made it through QA and into the release, accompanied by the naive “hardware acceleration” excuse quoted above. Nor do I accept using 'hardware acceleration' phrase as an excuse for not providing the fix.
  3. Hardware acceleration has been in routers for decades, but this is the first time I've encountered the notion that traffic should legally bypass interface statistics, IP statistics, DPI, IPS because of that.
  4. When I was considering between ER706W and ER7206 (same price), there was no disclaimer provided by TP-LINK saying it failed to implement some very basic functionality properly.

 

I will try enabling Bandwith Control as suggested in https://community.tp-link.com/en/business/forum/topic/261604 and see if it works.

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Re:ER706W interface and IP statistics are horribly wrong
8 hours ago

  @Serge9000 

I will try enabling Bandwidth Control as suggested in https://community.tp-link.com/en/business/forum/topic/261604 and see if it works.

It worked indeed.

However, this exposed another problem - a WAN bandwidth bottleneck due to CPU capping (my WAN interface is a dynamic IP). Sometimes the cap was as low as approx. 200 Mb/s (*depends on traffic type). For a semi-pro 1Gb/s router this was a bit disappointing. 

 

It turns out that Bandwidth Control=on must be accompanied by DPI=off, or be prepared to suffer a CPU bottleneck otherwise.

 

P.S. TP-Link advertises this router as being able to 'check network usage and traffic distribution'? (* ER706W(EU&US)1.0_Datasheet.pdf)

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#4
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